Viewpoints

How Restaurants (and Guests) Benefit From Mobile Enablement

By Debbie Carson, Associate Editor Mobile enablement— e.g., utilizing tablets for order and payment processing — is not just about meeting guest expectations. It is also about financial performance. In some restaurant categories, POS mobility […]

Announcement

Infor Acquires Vivonet, Extending Its Restaurant Management and POS Capabilities

Infor, a leading provider of cloud-based hospitality solutions, has acquired Vivonet, which offers solutions for POS, kiosks, kitchen systems, payments, labor scheduling, and food and labor cost management. Infor already has hospitality functionality that covers property […]

Announcement

Ready Announces the Launch of Its Order-at-table Solution

Vancouver-based Ready today announced the launch of their first-of-its-kind order-at-table product for restaurants at FSTEC in Orlando, Florida. Ready’s technology enables restaurant guests to order and pay for their food and drinks from their smartphone […]

Viewpoints

Table-Side Ordering and Paying Benefits Both Restaurants and Guests

By Debbie Carson Table-side order placement via tablets removes some of the most common barriers to guest satisfaction and restaurant loyalty. So, too, does table-side payment processing. In both cases, these common barriers are the […]

Restaurant Technology News

Spyce Secures $21 Million to Expand Its Staff of Robotic Chefs

Almost all  of the food at Spyce, a fast-casual restaurant which opened its doors in downtown Boston earlier this year, is prepared by robots. The robots must be doing a good job, as evidenced by […]

Market Research

Restaurant Delivery Management Software Market Report Now Available

Latest Restaurant Delivery Management Software Market report encompasses the overall and comprehensive study of the Restaurant Delivery Management Software global Market with all its aspects influencing the growth of the market. The report acknowledges the need to stay updated […]

Kiosks

Little Caesar’s Deploys Self-service Kiosk Dubbed “the Pizza Portal”

Restaurant operators are under pressure to streamline their business operations and find new, creative ways to increase guest satisfaction. Self-service kiosks may be part of the solution. Last year, McDonald’s, among others, started testing self-service […]

Guest Experience Management

Wagamama Launches Wagamamago; New Apps Allows Guests to Eat and Run

Since opening its doors in 1992 in London, the Pan-Asian food chain Wagamama has grown and prospered.  In fact, according to reports, last year was the company’s best year in terms of revenue and profitability. […]