Taco Bell’s experiment with voice AI has delivered plenty of headlines and a steady stream of comedy clips. Instead of serving up faster tacos, the system has been caught dutifully processing prank orders like 18,000 […]
Kea, the leading conversational AI for restaurants, has partnered with VIA 313, the cult-favorite Detroit-style pizzeria, to elevate its guest experience through voice automation. Now answering 100% of inbound calls, Kea’s AI takes orders on […]
Vox AI, an Amsterdam-based startup, has raised $8.7 million in seed funding to advance its autonomous voice platform for quick-service restaurants. The round, led by global venture capital firm Headline with participation from True, Simon […]
Cracker Barrel’s recent decision to roll out, and then walk back, its first major logo redesign in nearly 50 years highlights a reality that goes far beyond graphic design. In an era where digital channels […]
Loman AI, an Austin-based startup focused on automating restaurant phone calls, has raised $3.5 million in a seed round led by Next Coast Ventures with participation from TenOneTen Ventures and Antler. Founded in 2024, the […]
McDonald’s is leaning hard into digital transformation. In a recent letter, Executive Vice President and Global Chief Information Officer Brian Rice sketched out how the company’s Digitizing the Arches strategy is reshaping operations from the […]
A new eBook, Raising the Bar: How Bars, Taprooms, and Brewpubs Are Scaling Smarter with Handheld Ordering and Streamlined Service, has just been released, offering operators timely insights into the role of next-generation technology in […]
SynergySuite has secured $12 million in new funding to advance its AI-powered back-of-house platform, underscoring the growing appetite among investors and restaurant operators for practical applications of artificial intelligence in day-to-day operations. The round, announced […]
Starfleet Research has released a new eBook, The Future of Fast: How QSRs Are Scaling Smarter with Handheld Ordering and Self-Service Kiosks. The free, research-driven guide, independently produced by Starfleet Research and underwritten by Square, […]
Tattle, a New York–based customer experience (CX) software provider for multi-unit hospitality operators, has secured $5 million in new funding from existing investors Flow Capital and Contour Ventures. The investment will be used primarily to […]
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