Two seafood chains are taking the plunge into artificial intelligence. Red Lobster and Captain D’s each announced this week that they plan to use AI to take orders, Red Lobster over the phone and Captain […]
In the past month, several major restaurant brands have rolled out tech-centric announcements, from app updates to loyalty pushes to delivery tie-ins, keeping the arms race for digital engagement very much alive. Whether these moves […]
Rhombus, a leader in cloud-managed physical security solutions, has launched Rhombus Insights, an AI-powered solution that empowers businesses to measure virtually anything their cameras can see and automate responses based on those specific observations. The […]
Restaurant operators today are navigating one of the most complex environments the industry has ever faced. Inflation, rising taxes, higher labor costs, and shifting consumer expectations are putting sustained pressure on profitability. Many operators are […]
Octane Coffee is betting big on automation to reshape the future of coffee. Founder and CEO Adrian Deasy says the inspiration came from watching Starbucks and Dunkin’ dominate the Midwest with long drive-thru lines. “We […]
Pizza vending machines, once dismissed as a novelty, are increasingly finding a place in mainstream restaurant strategies. For operators facing labor shortages, rising costs, and the challenge of serving guests around the clock, the technology […]
A new research study from Starfleet Research, published in partnership with Square, sheds light on how quick-service (QSR) and fast casual operators are leveraging handheld point-of-sale (POS) systems and self-service kiosks to serve guests faster, […]
Crunchtime Information Systems, the leading provider of operations management solutions for the restaurant industry, has shared the results of a comprehensive research study conducted in partnership with Technomic, based on a nationwide survey of 300+ […]
When Chowbus shifted its focus from food delivery to full-stack restaurant technology in 2022, the move reflected a broader reckoning in the restaurant industry. Delivery had boomed during the pandemic, but the economics were becoming […]
Qu, the leading unified commerce platform, today announced the launch of Qu Business Edge — Qube for short. The industry’s first edge-powered intelligence platform slashes costs, boosts check sizes, and speeds up service. By fusing […]
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