Viewpoints

Why Restaurants Are Rediscovering Direct Mail in the Digital Age

It’s 5:47 p.m. A family is gathered at home and someone pops the most controversial question known to mankind: “What’s for dinner?” One person opens DoorDash. Another searches Google Maps. Someone else hits the Instagram […]

Restaurant Technology News

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

For all the restaurant industry’s excitement about artificial intelligence, one of the most consequential technology decisions at Chili’s was replacing its Wi-Fi access points. That work began after Chris Caldwell joined parent company Brinker International […]