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Top Stories - 11.20.2020

Reef Technology Lands $700 Million for a Solution that Turns Parking Lots Into Restaurant Delivery Hubs

Reef Technology Lands $700 Million for a Solution that Turns Parking Lots Into Restaurant Delivery Hubs

Miami-based Reef Technology has raised $700 million in a private equity round led by Mubadala Capital, an investment arm of Mubadala Investment Company, a sovereign wealth fund based in Abu Dhabi. SoftBank Vision Fund, which is managed by Oaktree Capital Management, UBS Asset Management and Target Global also participated. Reef doesn't fit neatly into any existing category, straddling as it …
How Biometric Technology Can Benefit Restaurant Operators, Staff and Guests

How Biometric Technology Can Benefit Restaurant Operators, Staff and Guests

Many industries today are figuring out the best ways to not only survive, but thrive. Restaurants have pivoted in a number of ways, and those shifts will create lasting practices across the industry. Biometrics, a technology that uses unique physical characteristics like fingerprints or facial features to automatically trigger recognition of a subject, may have started as a high-tech security …
7 Security Investments Restaurants Should Evaluate for their 2021 Budget

7 Security Investments Restaurants Should Evaluate for their 2021 Budget

Restaurant chains have had a roller coaster of a year in 2020 with start-stop recovery and uncertainty about the future going into 2021. While the short-term growth prospects are uncertain, there is no denying the fact that restaurant chains are now pushing the boundaries of service innovation. With delivery-focused micro-outlets to completely redesigned curbside pickup options that cater to drive-through …
Technology Startup Lunchbox Fills Its Plate with a $20 Million Investment for Its Restaurant Ordering Engine

Technology Startup Lunchbox Fills Its Plate with a $20 Million Investment for Its Restaurant Ordering Engine

Coming on the heels of a flurry of investments for early-stage restaurant technology solution providers, including Ordermark, GoTab, SpotOn Transact and Popmenu, New York-based startup Lunchbox, which bills itself as a next-generation online ordering engine for restaurants, has raised a $20 million Series A funding round. Founded only last year, Lunchbox’s all-in-one platform provides an attractive alternative for restaurants that have grappled with …
Burger King, Tim Hortons and Popeyes Unveil Plans to Modernize the Drive-Thru Experience at 10,000-Plus Restaurants

Burger King, Tim Hortons and Popeyes Unveil Plans to Modernize the Drive-Thru Experience at 10,000-Plus Restaurants

Restaurant Brands International, with more than 27,000 restaurants in more than 100 countries and U.S. territories, is modernizing the drive-thru experience at more than 10,000 Burger King and Tim Hortons locations, with Popeyes beginning its own rollout later this year. More than 40,000 digital screens are being installed with "predictive selling" technology, integration with restaurant loyalty programs and the ability …
Ordermark Secures $120 Million to Grow Its Online Order Management Technology and Virtual Restaurant Business

Ordermark Secures $120 Million to Grow Its Online Order Management Technology and Virtual Restaurant Business

Despite the pandemic, or perhaps because of it, a number of restaurant technology solution providers have secured sizable investments. These include GoTab, which earlier this month raised $17 million, SpotOn Transact, which last month raised $60 million, and Popmenu, which also last month raised $6 million. Now, topping these prior deals, restaurant technology solution provider Ordermark has closed a $120 …
How Technology Can Keep Your Restaurant Staff Safe This Winter

How Technology Can Keep Your Restaurant Staff Safe This Winter

This is going to be a difficult winter. With no end to the COVID-19 crisis in sight and hopes for a substantial relief package dwindling, restaurant owners are looking for solutions that will allow them to continue safely serving customers without, in most cases, the luxury of outdoor seating. Over the past seven months, plenty of ink has been spilled …

SpotOn Introduces Contact Tracing Solution to Help Restaurants Operate Safely Amid COVID-19 Precautions

SpotOn Introduces Contact Tracing Solution to Help Restaurants Operate Safely Amid COVID-19 Precautions
Technology solution provider SpotOn Transact is expanding its solutions for restaurants (and other businesses) that need to integrate contact tracing and other enhanced COVID-19 compliance requirements into their operations. SpotOn’s new product leverages reservations management software to record and store necessary contact tracing information, which ensures that if a business needs to alert customers to a COVID-19 event, their contact …

GoTab Launches Curbside Pickup and Delivery Capability with Free Activation and 24-Hour Setup

GoTab Launches Curbside Pickup and Delivery Capability with Free Activation and 24-Hour Setup
As many hospitality operators shift their business model to comply with local restrictions related to the current global pandemic, restaurant commerce platform GoTab is offering free activations and guaranteeing a 24-hour setup for digital-only deployments to equip restaurants, breweries, wineries, and hotels with seamless curbside pickup/takeout and delivery capabilities. Since GoTab requires minimal to no additional hardware (depending on deployment …

Red’s Savoy Pizza Partners with Paytronix to Enhance Its Contactless Ordering and Delivery Capabilities

Red’s Savoy Pizza Partners with Paytronix to Enhance Its Contactless Ordering and Delivery Capabilities
Red’s Savoy Pizza has deployed the Paytronix Order & Delivery platform to facilitate its growing off-premise business across 16 locations in the upper Midwest. The rollout includes an update to Red’s Savoy Pizza Thank You Rewards mobile app that enables customers to order directly from their mobile device.  As a long-time takeout pizza business, Red’s Savoy Pizza was well-positioned to …

Interface Security Systems Introduces New Text Messaging App for Restaurants

Interface Security Systems Introduces New Text Messaging App for Restaurants
Interface Security Systems, a leading managed service provider delivering business security, managed network, UCaaS (Unified Communications as a Service) and business intelligence solutions to distributed enterprises, today announced a new offering that enables restaurants to communicate with their patrons via SMS and MMS text messages. Using their regular published business telephone number, businesses can have real-time two-way text conversations with …

How a Large McDonald’s Operator is Combating COVID-19 with Squadle Food Safety Technology

How a Large McDonald’s Operator is Combating COVID-19 with Squadle Food Safety Technology
McBee Enterprises, which operates a large McDonald’s restaurant franchise across Massachusetts’ South Shore and on Cape Cod, has partnered with Squadle, a technology company that enables multi-unit operators to simplify complex operations and streamline food safety. McBee Enterprises has implemented Squadle Digital Checklist across all its restaurant locations. Leveraging Squadle’s Digital Food Safety and Digital Shift Management products, the company has …

Paytronix Unveils Turnkey Technology for Launching and Managing Restaurant Subscription Programs

Paytronix Unveils Turnkey Technology for Launching and Managing Restaurant Subscription Programs
Digital guest experience platform provider Paytronix Systems has introduced Paytronix Subscriptions as a key component of its loyalty platform. The new capability promises to make it possible for any restaurant to launch and manage a subscription program. Subscriptions are quickly becoming the preferred way for customers to engage with their favorite brands, and Paytronix Subscriptions makes it easy to launch …

Infor Launches New Contactless Ordering Solution for Restaurants

Infor Launches New Contactless Ordering Solution for Restaurants
Infor has launched Infor OrderNow, a new contactless ordering solution to help the hospitality industry better navigate the operational challenges that the current pandemic presents, while supporting the dining revenue stream in the future. An extension of Infor POS, Infor’s powerful cloud-based point-of-sale solution, Infor OrderNow is a new solution released as an adaptation to changes in customer purchase behavior …

Yolk Restaurants Deliver Contactless Service Using Mobile Guest Payments from Silverware

Yolk Restaurants Deliver Contactless Service Using Mobile Guest Payments from Silverware
To give its restaurant patrons true touch free control over their dining experiences, Yolk, a staple breakfast and lunch restaurant with 15 locations in Illinois, Indiana, Texas and Florida, is now enabling mobile payments via Silverware at its flagship Chicago South Loop location on S. Michigan Ave. A loyal user of the Silverware point-of-sale system since its inception in 2006, …

Spotlight Interview: Natalie Anderson Liu, Vice President of Brand, MOOYAH Burgers, Fries & Shakes

Spotlight Interview: Natalie Anderson Liu, Vice President of Brand, MOOYAH Burgers, Fries & Shakes
Natalie Anderson Liu joined MOOYAH Burgers, Fries & Shakes seven years ago as Director of Marketing and currently serves as Vice President of Brand. Founded in 2007, and headquartered in Plano, Texas, MOOYAH is a fast-casual, “better burger” concept with more than 80 locations in North America and abroad. This year, MOOYAH ranked #38 on Fast Casual’s Top 100 Movers …