Restaurant Technology News

Vendor Spotlights

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

Restaurant technology does not always arrive as a new app, kiosk or guest-facing platform. Some of the most useful operational gains come from the systems that help teams label food correctly, record temperatures, manage prep, [...]
Vendor Spotlights

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

Restaurant technology is often associated with the systems guests interact with directly: ordering, payments, loyalty, kiosks, delivery and reservations. But some of the most important operational work happens behind the counter and inside the kitchen. [...]
Vendor Spotlights

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Restaurant signage has moved far beyond static menu boards and printed posters. Digital screens now help operators manage menus, pricing, promotions, limited-time offers, daypart changes, staff communication and brand messaging. In quick-service, fast casual, cafe [...]
Vendor Spotlights

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Restaurant point-of-sale systems have become much more than terminals for taking orders and processing payments. They now sit at the center of the restaurant, connecting the dining room, counter, kitchen, website, delivery channels, staff workflows, [...]
Vendor Spotlights

Micro Matic Helps Restaurants, Bars and Hotels Improve Beverage Service With Precision Dispensing Technology

Restaurant beverage programs depend on details that guests rarely see. Beer has to arrive at the right temperature. Lines need to be clean. Pressure has to be balanced. Towers need to fit the bar design. [...]

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Comments Off on Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The company’s partnership with Omilia, which began [...]
Restaurant Brands Are Rebuilding Their Apps Around Loyalty, Personalization and Digital Guest Engagement

Comments Off on Restaurant Brands Are Rebuilding Their Apps Around Loyalty, Personalization and Digital Guest Engagement
McDonald’s Turns to Connected Operations, AI and Automation to Drive Its Next Phase of Innovation

Comments Off on McDonald’s Turns to Connected Operations, AI and Automation to Drive Its Next Phase of Innovation

Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

Comments Off on Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

Hostie, the San Francisco-based startup building an AI-powered virtual concierge for restaurants, has raised $12 million in Series A funding as operators look for new ways to manage rising volumes of calls, texts, reservations, takeout [...]
Liberty Mutual Backs inKind With $320 Million Financing to Help Restaurants Access Capital and Drive Guest Demand

Comments Off on Liberty Mutual Backs inKind With $320 Million Financing to Help Restaurants Access Capital and Drive Guest Demand
GoTab Acquires Fishbowl to Bring Guest Marketing and Loyalty Deeper Into Restaurant Commerce

Comments Off on GoTab Acquires Fishbowl to Bring Guest Marketing and Loyalty Deeper Into Restaurant Commerce

How Perishable Inventory Visibility Reduces Food Loss and Protects Restaurant Margins

At a time when restaurant operators are already under pressure from labor costs, menu volatility, insurance, and price-sensitive consumers, one margin problem still hides in plain sight: poor visibility into perishable inventory. When operators cannot see early enough what is moving too slowly, what is aging too fast, and what is at risk of running short during service, they do not just lose product. They lose menu stability, purchasing discipline, and revenue quality. In many restaurant organizations, perishable inventory is still managed with partial information. A team may know what was ordered, what arrived, and what is theoretically on hand, but that does not always reveal what matters most operationally: which products are losing usable life inside storage, which items are likely to create emergency purchases, which categories repeatedly generate write-offs, and where stock is drifting away from actual demand. In a restaurant, that gap between recorded stock and usable [...]

Stay Smart, Keep Current

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Micro Matic Helps Restaurants, Bars and Hotels Improve Beverage Service With Precision Dispensing Technology

Restaurant Technology News

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Solution Provider News

Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

How Perishable Inventory Visibility Reduces Food Loss and Protects Restaurant Margins

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Micro Matic Helps Restaurants, Bars and Hotels Improve Beverage Service With Precision Dispensing Technology

Urschel Brings Precision Food Cutting Technology to Restaurant and Foodservice Production

Turn4Service Helps Restaurants Make Table Service Faster, Smoother and More Responsive

Crunchtime Connects AI, Kitchen Automation and Restaurant Operations Management at Scale

Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Market Research

Lavu Publishes Restaurant POS AI Capabilities Report, Finding Most Platforms Lack Cross-System Intelligence

Viewpoints

Why In-Store Audio Is Becoming a Strategic Engagement Channel for Restaurants

Spotlight Interview

Spotlight Interview: Cassie Pinckney, Vice President of Marketing for Urban Egg