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How Touchscreen Technology Helps Restaurants Increase Profitability While Meeting Growing Customer Expectations

The restaurant industry has rapidly evolved, and legacy technology is no longer sufficient to meet today’s consumer expectations and support efficient and profitable restaurant operations. However, modern touchscreen solutions put innovation and digital transformation within reach of more restaurants to keep up with industry trends. Touchscreen technology enables businesses to implement the following: Self-Service The labor shortage continues to create challenges for the restaurant industry. The National Restaurant Association reports that 80% of restaurants struggle to fill open positions. The self-service trend that accelerated in the first few years of the decade due to the COVID-19 pandemic is now helping cover tasks that short-staffed operations simply don’t have the time to do. Self-service technology allows guests to place their own orders and make payments, giving managers the ability to reallocate labor to more complex tasks. Restaurants also benefit from greater order accuracy; customers choose exactly what they want down to [...]

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