Restaurant Technology News

Spotlight Interviews

Spotlight Interview: Michael Chen, Co-Founder and President of Pokeworks

As restaurant brands adopt more technology, the challenge is turning fragmented data into useful guidance without creating more work for franchisees. Michael Chen, co-founder and president of Pokeworks, brings the combined perspective of a restaurant [...]
Success Story

The Big Greek Café Taps Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations

The Big Greek Café, the Maryland-based brand known for its authentic, casual Greek dining rooted in family and community values, announced today a partnership with Deliverect and Thanx to modernize its digital ordering and loyalty [...]
Viewpoints

How Tip Management Software Brings Transparency to Gratuity Pay in Restaurants

Gratuity pay affects household budgets, staff morale, and perceptions of fairness on any restaurant floor. Servers, bartenders, hosts, and bussers should be able to see how a guest’s payment moves from the check into an [...]
Market Research

Research: More Than Half of QSR Workers Who Found Onboarding Inefficient Exited Before Starting Work

AllianceHCM, one of the nation’s leading privately held providers of payroll and human capital management (HCM) solutions, today announced results from a survey of 1,000 Americans who have been hired in the quick-service restaurant (QSR) [...]
Viewpoints

How Independent Restaurant Owners Can Master the Hidden Math That Determines Profitability

I’ve been in restaurants since 1989. In that time I’ve learned that the businesses that struggle aren’t usually the ones with bad food or slow service. They’re the ones where nobody is watching the small [...]

California Pizza Kitchen Plans Up to 1,000 Automated Kiosks as Restaurant Brands Push Beyond Traditional Locations

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California Pizza Kitchen is preparing to make one of the restaurant industry’s largest bets yet on automated foodservice, with plans to deploy as many as 1,000 branded kiosks across the United States over the next [...]
McDonald’s Unifies Data from Nearly 220 Million Loyalty Users as Global AI Strategy Takes Shape

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Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

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Owner Raises $240 Million to Expand Its AI-Powered Technology and Marketing Platform for Restaurants

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Owner has raised $240 million in a Series D financing that values the restaurant technology company at $2.3 billion, giving it substantially more capital to pursue an ambitious goal: becoming the technology and marketing platform [...]
Palona AI Expands Beyond Voice Ordering with New Restaurant Operations Platform and $20 Million in Funding

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MarginEdge Raises $80 Million as Competition for the AI-Powered Restaurant Back Office Intensifies

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Why Food Labeling Is the Next Back-of-House Process Ready for Automation

Handwritten food labels aren’t failing because they’ve stopped working. They’re failing because commercial kitchens have changed. Walk into almost any hospitality business today and it’s obvious how much the industry has evolved. Customers book tables online, browse digital menus, pay by phone and expect a seamless experience. Operators have embraced technology because every improvement helps them serve customers more efficiently. Yet step through the kitchen door and, in many businesses, one of the most important food safety processes still relies on essentially the same method it did 20 years ago: someone picks up a marker and handwrites a food label. That isn’t a criticism of the people doing the job. It’s simply an observation that the demands placed on commercial kitchens have changed beyond recognition while some of the processes supporting them have barely moved on. Over the last several years, food preparation demands have increased and allergen management has [...]

Stay Smart, Keep Current

Spotlight Interview: Michael Chen, Co-Founder and President of Pokeworks

The Big Greek Café Taps Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations

How Tip Management Software Brings Transparency to Gratuity Pay in Restaurants

Research: More Than Half of QSR Workers Who Found Onboarding Inefficient Exited Before Starting Work

How Independent Restaurant Owners Can Master the Hidden Math That Determines Profitability

Restaurant Technology News

California Pizza Kitchen Plans Up to 1,000 Automated Kiosks as Restaurant Brands Push Beyond Traditional Locations

Solution Provider News

Owner Raises $240 Million to Expand Its AI-Powered Technology and Marketing Platform for Restaurants

Why Food Labeling Is the Next Back-of-House Process Ready for Automation

Spotlight Interview: Michael Chen, Co-Founder and President of Pokeworks

The Big Greek Café Taps Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations

How Tip Management Software Brings Transparency to Gratuity Pay in Restaurants

Research: More Than Half of QSR Workers Who Found Onboarding Inefficient Exited Before Starting Work

How Independent Restaurant Owners Can Master the Hidden Math That Determines Profitability

PAR Technology Launches Guest360 to Bring Unified Guest Understanding to Every Restaurant Transaction

Why First-Party Digital Ordering Is Becoming a Strategic Priority for Restaurants

Owner Raises $240 Million to Expand Its AI-Powered Technology and Marketing Platform for Restaurants

How AI-Powered CCTV Analytics Is Turning Restaurant Cameras Into Operational Intelligence

Why Restaurant QR Menus Have an Execution Problem, Not a Concept Problem

Market Research

Research: More Than Half of QSR Workers Who Found Onboarding Inefficient Exited Before Starting Work

Viewpoints

How Tip Management Software Brings Transparency to Gratuity Pay in Restaurants

Spotlight Interview

Spotlight Interview: Michael Chen, Co-Founder and President of Pokeworks