Restaurant Technology News

Viewpoints

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

The cyclospora outbreak linked to shredded iceberg lettuce served at some Taco Bell restaurants is producing consequences well beyond the locations identified by federal health officials. Placer.ai estimated that visits to Taco Bell locations fell [...]
Vendor Spotlights

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

Restaurant technology does not always arrive as a new app, kiosk or guest-facing platform. Some of the most useful operational gains come from the systems that help teams label food correctly, record temperatures, manage prep, [...]
Vendor Spotlights

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

Restaurant technology is often associated with the systems guests interact with directly: ordering, payments, loyalty, kiosks, delivery and reservations. But some of the most important operational work happens behind the counter and inside the kitchen. [...]
Vendor Spotlights

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Restaurant signage has moved far beyond static menu boards and printed posters. Digital screens now help operators manage menus, pricing, promotions, limited-time offers, daypart changes, staff communication and brand messaging. In quick-service, fast casual, cafe [...]
Vendor Spotlights

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Restaurant point-of-sale systems have become much more than terminals for taking orders and processing payments. They now sit at the center of the restaurant, connecting the dining room, counter, kitchen, website, delivery channels, staff workflows, [...]

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

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Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The company’s partnership with Omilia, which began [...]
Restaurant Brands Are Rebuilding Their Apps Around Loyalty, Personalization and Digital Guest Engagement

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McDonald’s Turns to Connected Operations, AI and Automation to Drive Its Next Phase of Innovation

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Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

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Hostie, the San Francisco-based startup building an AI-powered virtual concierge for restaurants, has raised $12 million in Series A funding as operators look for new ways to manage rising volumes of calls, texts, reservations, takeout [...]
Liberty Mutual Backs inKind With $320 Million Financing to Help Restaurants Access Capital and Drive Guest Demand

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GoTab Acquires Fishbowl to Bring Guest Marketing and Loyalty Deeper Into Restaurant Commerce

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Why Every Restaurant Should Be Measuring These Four Delivery KPIs

A busy night of delivery orders can give the impression that everything is working just fine. Tickets come in steadily, the kitchen stays full and sales reports look strong, but later, the numbers tell a different story. Margins tighten and repeat orders start to fall off, often without a clear signal in top-line reporting. What sits underneath that volume tells a different story. Commissions, discounts, packaging and labor all add up quickly, and a strong sales day can still leave less profit behind than expected. Without clear measurement, it becomes difficult to see which parts of delivery support the business and which quietly chip away at it. To help you keep your operations consistent, here are Four KPIs that show the truth behind delivery performance. Direct-order share Direct-order share tracks how much delivery volume comes through channels a restaurant controls, such as its own site or app, compared with third-party [...]

Stay Smart, Keep Current

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Restaurant Technology News

Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

Solution Provider News

Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

Why Every Restaurant Should Be Measuring These Four Delivery KPIs

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

NCCO Helps Restaurants Standardize Food Safety, Labeling and Back-of-House Execution

BOHA! by TransAct Helps Restaurants Standardize Back-of-House Labeling, Food Safety and Kitchen Execution

OptiSigns Gives Restaurants More Control Over Digital Menus, Promotions and Guest Messaging

Clover Gives Restaurants a More Connected Way to Manage POS, Operations and Guest Engagement

Micro Matic Helps Restaurants, Bars and Hotels Improve Beverage Service With Precision Dispensing Technology

Urschel Brings Precision Food Cutting Technology to Restaurant and Foodservice Production

Turn4Service Helps Restaurants Make Table Service Faster, Smoother and More Responsive

Crunchtime Connects AI, Kitchen Automation and Restaurant Operations Management at Scale

Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

Market Research

Lavu Publishes Restaurant POS AI Capabilities Report, Finding Most Platforms Lack Cross-System Intelligence

Viewpoints

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

Spotlight Interview

Spotlight Interview: Cassie Pinckney, Vice President of Marketing for Urban Egg