Restaurant Technology News

Viewpoints

Why Starbucks Was Right to Pull the Plug on Its AI Inventory System

In the current rush to automate restaurant operations, it takes some discipline to admit when a promising technology is not earning its place in the operation. Starbucks appears to have reached that point with Automated [...]
Viewpoints

Why Restaurants Are Rediscovering Direct Mail in the Digital Age

It’s 5:47 p.m. A family is gathered at home and someone pops the most controversial question known to mankind: “What’s for dinner?” One person opens DoorDash. Another searches Google Maps. Someone else hits the Instagram [...]
Restaurant Technology News

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

For all the restaurant industry’s excitement about artificial intelligence, one of the most consequential technology decisions at Chili’s was replacing its Wi-Fi access points. That work began after Chris Caldwell joined parent company Brinker International [...]
Viewpoints

Why the Uber Eats Priority Fee Lawsuit Is Really About Delivery Technology

The proposed class action against Uber Eats may look like a dispute over a $1.49 fee. It is really about whether a technology platform can sell a premium delivery option without giving every part of [...]
Solution Provider News

Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a single corporate structure. Andreessen Horowitz led the [...]

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

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For all the restaurant industry’s excitement about artificial intelligence, one of the most consequential technology decisions at Chili’s was replacing its Wi-Fi access points. That work began after Chris Caldwell joined parent company Brinker International [...]
Chipotle Tests New Payment Technology to Expand In-Restaurant Loyalty as Rewards Membership Reaches 23 Million

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Taco Bell Expands Drive-Thru Voice AI to Nearly 900 Restaurants Across the U.S. as Automation Gains Momentum

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Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Comments Off on Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a single corporate structure. Andreessen Horowitz led the [...]
Hostie Raises $12 Million to Expand Its AI-Powered Virtual Concierge for Restaurant Guest Communication

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Liberty Mutual Backs inKind With $320 Million Financing to Help Restaurants Access Capital and Drive Guest Demand

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Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

The cyclospora outbreak linked to shredded iceberg lettuce served at some Taco Bell restaurants is producing consequences well beyond the locations identified by federal health officials. Placer.ai estimated that visits to Taco Bell locations fell between 16.9% and 18.9% over three days compared with typical traffic for the same days earlier this year. Chopt, Chipotle, Panera Bread and Cava also experienced declines, even though those brands were not all connected to the outbreak. The traffic data suggests that many consumers are reacting not only to a particular restaurant but also to broader concerns about lettuce, salads and fresh produce. As of July 19, the Food and Drug Administration and Centers for Disease Control and Prevention had identified more than 1,644 illnesses and 94 hospitalizations in a five-state outbreak linked through epidemiological and traceback evidence to shredded iceberg lettuce served at Taco Bell locations in Indiana, Kentucky, Michigan, Ohio and West [...]

Stay Smart, Keep Current

Why Starbucks Was Right to Pull the Plug on Its AI Inventory System

Why Restaurants Are Rediscovering Direct Mail in the Digital Age

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

Why the Uber Eats Priority Fee Lawsuit Is Really About Delivery Technology

Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Restaurant Technology News

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

Solution Provider News

Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

Why Starbucks Was Right to Pull the Plug on Its AI Inventory System

Why Restaurants Are Rediscovering Direct Mail in the Digital Age

Chili’s Invests in 23,000 iPads and 9,000 Kitchen Screens as It Takes a Selective Approach to AI

Why the Uber Eats Priority Fee Lawsuit Is Really About Delivery Technology

Atoms Raises $1.7 Billion to Bring CloudKitchens, Restaurant Software and Robotics Under One Roof

Custom Channels Integrates Music Streaming Into TrueSync Media Platform for Restaurants and Other Businesses

Chipotle Tests New Payment Technology to Expand In-Restaurant Loyalty as Rewards Membership Reaches 23 Million

Interface Systems Restaurant Security Report Finds Loitering and Disturbances Drive Most High-Priority Incidents

Qu Introduces Embedded Payments Platform That Turns Transactions into Restaurant Intelligence

Why the Lettuce Outbreak Shows Food Safety Technology Is Essential to Protecting Restaurant Revenue and Trust

Market Research

Interface Systems Restaurant Security Report Finds Loitering and Disturbances Drive Most High-Priority Incidents

Viewpoints

Why Starbucks Was Right to Pull the Plug on Its AI Inventory System

Spotlight Interview

Spotlight Interview: Cassie Pinckney, Vice President of Marketing for Urban Egg