Market Research

Research: 60% of “High-Tech Consumers” Participate in Loyalty Programs at QSRs; 75% Do So At Table-Service Restaurants

New market research conducted by restaurant solution provider Paytronix Systems finds a definite correlation between technology adoption and eagerness to join loyalty programs or subscription services. High-tech consumers — those who own the greatest number […]

Market Research

Research: 3 in 4 Restaurant Customers Expect More Digitally-Enabled Experiences Both Online and On-Premise

After enduring a “will this ever end?” hiatus from on-premise dining, restaurants are beginning to fill tables and waitlists again…but consumers remain cautious and expect safety-conscious, digitally-enabled dining experiences to continue into the foreseeable future. […]

Market Research

Research: 48% of Consumers Now Use Restaurant Loyalty Programs; 42% Have Used At Least One Aggregator

A new research report from Paytronix Systems, in collaboration with PYMNTS, highlights how ease-of-use, convenience are the top drivers when consumers make restaurant purchasing decisions. What’s more, even in on-premises situations, restaurants that offer digital […]

Market Research

Research: 30% of Restaurants Will Consolidate Tech Vendors While 39% Will Offer More Customized Online Ordering

To provide deeper insight into the current and future restaurant landscape, restaurant solution provider Popmenu conducted a nationwide survey of 415 U.S. restaurant owners/operators in October 2021. Despite continued curveballs, most restaurant owners/operators are feeling […]

Market Research

Research: Half of Restaurant Operators Plan to Utilize Some Form of Automation Technology Within the Next 2 to 3 Years

In a new research study, entitled “Hospitality Industry Report: Technology Trends, the Future of Restaurants and More,” Lightspeed surveyed over 2,000 global restaurant owners, operators, managers and guests to see how the past year has […]

Market Research

Research: “Superconnected” Restaurant Customers Spent 26% More on Food Orders in the Last 12 Months

Digital guest experience platform Paytronix Systems has released the latest report in its ongoing series “Delivering on Restaurant Rewards.” The report finds that “superconnected” consumers, those with six or more connected devices, have the greatest […]