Guest Experience Management

Rōti Modern Mediterranean Serves Up a New Digital Customer Experience

Founded in 2007, Rōti Modern Mediterranean, the Chicago-based fast casual Mediterranean chain which operates 40 locations nationally, including Chicago, Washington D.C., New York City, Dallas and Minneapolis, is embracing next-generation technology innovation. The company, which […]

Announcement

Posera and UEAT Technologies Join Forces to Offer Restaurants Customizable Online Ordering Platform And Self-service Kiosks

Today Posera and UEAT Technologies announced an integration partnership that offers restaurants a powerful yet simple management of the restaurant ordering process. The UEAT software integrates with Posera’s flagship POS brand, Maitre’D. UEAT’s online ordering […]

AI / Robots

McDonald’s Goes Hog Wild on Technology, Acquires AI Company for $300 Million

By Alisha Goldberg, Assistant Editor Increasingly, fast food restaurants are using mobile apps, self-order kiosks, digital signage and various other digital technologies in their incessant quest to attract new customers, drive increased customer loyalty and […]

AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]

Announcement

Infor Acquires Vivonet, Extending Its Restaurant Management and POS Capabilities

Infor, a leading provider of cloud-based hospitality solutions, has acquired Vivonet, which offers solutions for POS, kiosks, kitchen systems, payments, labor scheduling, and food and labor cost management. Infor already has hospitality functionality that covers property […]