Technology solution provider Tillster, in partnership with research firm SSI, has released its 2019 Self-Service Kiosk Index. The report, based on a survey of 2,000 QSR and fast casual customers, showcases major growth in self-service […]
Founded in 2007, Rōti Modern Mediterranean, the Chicago-based fast casual Mediterranean chain which operates 40 locations nationally, including Chicago, Washington D.C., New York City, Dallas and Minneapolis, is embracing next-generation technology innovation. The company, which […]
Today Posera and UEAT Technologies announced an integration partnership that offers restaurants a powerful yet simple management of the restaurant ordering process. The UEAT software integrates with Posera’s flagship POS brand, Maitre’D. UEAT’s online ordering […]
Connected Technology Solutions (CTS), based in Menomonee Falls, Wisconsin, this week launched a workflow automation software product for kiosk users across all industries, including in hospitality. Kwerk is the name of the new software, capable […]
By Alisha Goldberg, Assistant Editor Increasingly, fast food restaurants are using mobile apps, self-order kiosks, digital signage and various other digital technologies in their incessant quest to attract new customers, drive increased customer loyalty and […]
Four years ago, a startup company called eatsa opened a small restaurant in San Francisco featuring a product that combines futuristic ordering kiosks with a cubby-based delivery system. The product was reminiscent of automats from […]
By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]
By Debbie Carson, Associate Editor A one-star change in an online restaurant ratings can have a dramatic impact on revenue. It’s no surprise, then, that solution providers have turned their attention to developing guest feedback […]
Infor, a leading provider of cloud-based hospitality solutions, has acquired Vivonet, which offers solutions for POS, kiosks, kitchen systems, payments, labor scheduling, and food and labor cost management. Infor already has hospitality functionality that covers property […]
Restaurant operators are under pressure to streamline their business operations and find new, creative ways to increase guest satisfaction. Self-service kiosks may be part of the solution. Last year, McDonald’s, among others, started testing self-service […]
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