Privacy Policy

Information We Collect

The information we collect depends on how you interact with us. It may include the following categories:

How We Collect Information

We may collect personal information directly from you when you subscribe to a newsletter, complete a registration or contact form, download content, submit editorial material, respond to a survey, communicate with us, purchase a service or otherwise provide information to us.

We may also collect certain technical information automatically when you visit our websites through cookies, server logs and similar technologies.

In some circumstances, we may receive business contact information from affiliated Starfleet Media properties, business partners or other lawful sources. When we receive personal information from another source, we handle it in accordance with applicable law and this Privacy Policy.

How We Use Personal Information

We may use information we collect to:

• Provide and operate Restaurant Technology News and related Starfleet Media services.
• Deliver newsletters, requested content and other publications.
• Respond to editorial, advertising, research, customer-service and other inquiries.
• Process purchases, subscriptions and other transactions.
• Manage press release credits, advertising programs and customer relationships.
• Administer surveys, research studies and content-download programs.
• Personalize and improve our websites, content and communications.
• Understand readership, website traffic and engagement trends.
• Promote relevant Starfleet Media publications, research and services where permitted by law.
• Protect our websites, users and business from fraud, abuse and security threats.
• Comply with legal obligations and enforce our agreements and policies.

Newsletter & Email Communications

When you subscribe to the Restaurant Technology News Weekly Dispatch or another Starfleet Media newsletter, we collect the information necessary to manage your subscription and deliver the communications you requested.

We may use a confirmation process, including double opt-in, to verify newsletter subscriptions. Marketing emails include an unsubscribe mechanism that allows you to stop receiving future marketing communications.

You may also request removal from marketing communications at any time by emailing info@starfleetmedia.com .

Opting out of marketing communications does not prevent us from sending service, transactional or administrative communications when those communications are necessary in connection with a transaction or existing business relationship.

Downloading Research & Sponsored Content

Starfleet Media publishes Smart Decision Guides™, research reports, eBooks and other content assets that may be sponsored or underwritten by technology solution providers.

When you register for a gated content asset, we may ask for information such as your name, business email address, company, title and other professional information.

A sponsor or underwriter that receives your information is responsible for its own privacy practices. We encourage you to review that organization’s privacy policy if you have questions about how it handles personal information.

Contact Forms, Editorial Submissions & Employment Inquiries

Information submitted through our Contact, Submit an Article or similar forms is used primarily to respond to the reason you contacted us and to administer the relevant editorial or business relationship.

We do not automatically add individuals who contact us for an unrelated purpose to a newsletter subscription solely because they submitted an inquiry.

Employment inquiries and application information are used to evaluate potential employment relationships and for related administrative purposes.

Cookies & Similar Technologies

Restaurant Technology News and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, support advertising and improve the visitor experience.

Depending on the services active on the site, cookies and similar technologies may include:

You can control many cookies through your browser settings and, where available, through the cookie or privacy controls provided on our website. Disabling certain cookies may affect some website functionality.

Payment Processing

Purchases made through Restaurant Technology News may be processed by third-party payment providers such as PayPal.

Payment card information entered directly into a third-party payment provider’s checkout system is handled by that provider under its own privacy and security practices. Starfleet Media may receive information about the transaction, such as your name, email address, item purchased, transaction identifier and payment status, as needed to fulfill the transaction and maintain business records.

When We Share Information

We may disclose personal information in the following circumstances:

• Service providers: companies that provide website hosting, email delivery, analytics, security, payment processing, database, technology or other services on our behalf.
• Sponsors and underwriters: when a registration form or program clearly indicates that information associated with a sponsored or underwritten content asset will be provided to the participating sponsor.
• Starfleet Media properties and operations: when necessary to provide related publications, services, research or business operations.
• Legal and safety purposes: when disclosure is reasonably necessary to comply with law, legal process, protect rights or property, investigate fraud or security incidents, or protect individuals or the public.
• Business transactions: in connection with a merger, acquisition, financing, restructuring, sale of assets or similar corporate transaction.
• With your direction or consent: when you ask us or authorize us to provide information to another party.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide requested services, maintain business and transaction records, manage subscriptions, administer research and content programs, resolve disputes, protect our systems and comply with legal obligations.

Retention periods vary depending on the type of information, the nature of our relationship with you, applicable legal requirements and whether the information is needed for legitimate business, security or recordkeeping purposes.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

No website, network, transmission method or storage system can be guaranteed to be completely secure, and we therefore cannot guarantee absolute security.

Your Privacy Choices & Rights

Depending on where you live and the laws that apply, you may have some or all of the following rights regarding your personal information:

To make a privacy request, email info@starfleetmedia.com and describe the request you would like us to process.

We may need to verify your identity before completing certain requests. Privacy rights are subject to applicable law, and some information may be exempt from a particular request.

We will not discriminate against you for exercising a privacy right provided by applicable law.

California & Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws, including rights to know or access personal information, request correction or deletion, obtain certain information in portable form, and opt out of certain sales, sharing or targeted advertising activities.

Where required by applicable law, we also recognize qualifying browser-based privacy preference signals, such as Global Privacy Control, for purposes of applicable opt-out rights.

You may contact us at info@starfleetmedia.com to exercise an applicable state privacy right or ask questions about our information practices.

European Economic Area & United Kingdom

If European or UK data protection law applies to our processing of your personal information, the legal basis for processing may include your consent, performance of a contract or requested service, compliance with a legal obligation, or our legitimate business interests where those interests are not overridden by your rights and interests.

Depending on the circumstances, you may have rights of access, correction, deletion, restriction, objection and data portability, as well as the right to withdraw consent where processing is based on consent.

Because Starfleet Media is based in the United States, information provided to us may be processed in the United States. Where applicable data protection law requires safeguards for international transfers, we use legally recognized mechanisms as appropriate to the circumstances.

You may also have the right to lodge a complaint with the data-protection authority in the jurisdiction where you live or work.

Children

Restaurant Technology News is a business and professional publication and is not directed to children. We do not knowingly collect personal information from children under 16 through the website.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

Restaurant Technology News contains links to websites and services operated by third parties. This Privacy Policy does not govern the privacy practices of those third parties, and Starfleet Media is not responsible for their privacy policies or practices.

We encourage you to review the privacy information provided by any third-party website or service before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, information practices or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through additional notice when appropriate.