Viewpoints

Forget the Labor Shortage. Your Restaurant is Definitely Overstaffed.

If you’re a restaurant operator, one thing has likely taken root at the front of your mind: the industry’s labor shortage. For months, news and statistics about this labor shortage have dominated headlines. You’ve read […]

In the Spotlight

How Tech Will Help Restaurants Offset Labor Shortages, Reduce Inefficiencies and Tackle Other Challenges in 2022

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. A pandemic-induced and tumultuous 2020 for restaurants was followed by a puzzling 2021. Although sales are up from this time last […]

In the Spotlight

How Data Science Strengthens Restaurant Customer Loyalty Programs

Businesses today recognize the importance of a data-driven approach to customer engagement. While early adopters like Starbucks, Domino’s Pizza, and Panera have transformed their businesses by leveraging customer data, many businesses have yet to unlock […]

In the Spotlight

Why Technology Is Essential For Retaining and Growing a Restaurant Customer Base

Most restaurants have always operated under a multiplicity of everyday pressures — tight margins, rising food costs, a transient workforce, attracting (and keeping) customers. But they faced nothing like the extreme conditions of 2020, when […]

In the Spotlight

How Restaurants Can Use Predictive Analytics for Health Code Enforcement

These days, big data powers many of our industries and business functions. The same is increasingly true even when it comes to addressing health code violations in the restaurant industry. With data prevalent and applicable, […]

In the Spotlight

How Video Data Can Help Restaurant Operators Get Back to Basics

As we all know, the pandemic upended the world as we know it. For restaurants, this fact remains true — the business has changed significantly. Owners, chefs, and servers have had to reinvent what it […]

Viewpoints

5 Ways Restaurant Operators Can Ditch Third-Party Delivery Services

During the COVID-19 pandemic, third-party delivery services like Grubhub and Postmates experienced massive growth as restaurants and customers alike were forced to make the shift from dine-in to takeout and delivery. Grubhub saw a nearly […]

In the Spotlight

Why Mobile Apps Hold the Key to Increasing Restaurant Profits

Since third-party delivery services have come on the scene, it’s presented a bit of an impasse for many restaurants. Do you opt to build an in-house delivery service or go with the convenience of the […]