Bojangles, the popular Southern cuisine fast-food chain, is expanding its deployment of a drive-thru voice artificial intelligence (AI) technology. This move follows a successful pilot program at approximately 50 Bojangles restaurants and will encompass both […]
Long John Silver’s aims to upgrade its customer engagement strategy by partnering with four leading technology innovators: Attentive, Bikky, Plein Air, and Sparkfly. The goal is to implement a 360° next-generation digital and in-store experience […]
It seems that the anticipated wave of job losses due to generative AI has not yet materialized in the restaurant industry, as evidenced by McDonald’s recent decision to discontinue its AI order-taking technology. The fast-food […]
The coffee retail industry is witnessing a potentially monumental shift, propelled by advancements in technology and evolving consumer preferences. One of the companies harnessing the power of technology to redefine the traditional coffee retail experience […]
When supply chain operations are outsourced, maintaining visibility becomes crucial. This is a lesson well understood by Chipotle Mexican Grill, which boasts over 3,300 restaurants in the United States, Canada, the United Kingdom, France, and […]
McDonald’s is overhauling its tech-enabled marketing approach by establishing a digital marketing fund, which will be supported by contributions from its U.S. franchisees. This strategic move is designed to modernize the fast-food titan’s marketing strategies, […]
As the world celebrates Earth Day 2024, it’s important to note that the restaurant industry is beginning to make progress in embracing green technology solutions. This shift is not only a response to the growing […]
California’s recent decision to raise the minimum wage for fast food workers to $20 has reignited discussions about the role of technology in the restaurant industry. While some argue that higher labor costs will drive […]
Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is pioneering an “AI-powered” future for its fast-food operations under the leadership of Joe Park, the Chief Digital and Technology […]
Wendy’s, the popular fast food chain with more than 6,500 restaurants currently in operation in the United States and 29 countries and U.S. territories worldwide, is set to introduce dynamic pricing, a practice akin to […]
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