Restaurant Technology News

Pizza Hut Unveils Tech-Centric Restaurant Prototype Featuring Self-Service Kiosks and Mobile Order Pickup Stations

Pizza Hut is embarking on a transformation of its U.S. restaurant strategy, unveiling a new prototype that places technology at the forefront of the dining experience. This innovative design, launched in Plano, Texas, represents a […]

Restaurant Technology News

Chipotle Invests in AI-Powered Supply Chain Platform Lumachain

Chipotle Mexican Grill is taking a significant step towards enhancing its supply chain transparency and efficiency with a minority investment in Lumachain, an AI-powered supply chain platform. The investment, made through Chipotle’s $100 million Cultivate […]

Restaurant Technology News

Chipotle Rolls Out In-Store Tests for Avocado Robot and Automated Makeline

Chipotle Mexican Grill is taking its automation ambitions from the lab to the restaurant, with the in-store testing of two innovative technologies: the Autocado, an avocado processing machine, and an automated makeline. These pilot programs, […]

Restaurant Technology News

Wendy’s Leverages AI to Optimize Its Supply Chain and Enhance the Customer Experience

Wendy’s Quality Supply Chain Co-op (QSCC) aims to implement AI-driven solutions across its supply chain network. This move signals a significant shift towards digitalization within the quick service restaurant (QSR) sector, where companies are increasingly […]

Restaurant Technology News

KFC Cooks Up Restaurant Technology Innovation in Orlando Test Kitchen

Orlando has become a unique testing ground for KFC as the company experiments with new store designs, menu variations, and, most notably, cutting-edge restaurant technology. The city’s diverse customer base and the concentration of corporate-owned […]

Restaurant Technology News

Taco Bell Embraces AI Drive-Thrus, Aiming for Increased Restaurant Efficiency and Customer Satisfaction

Taco Bell, the Mexican-inspired American fast-food chain, is making a technological leap by introducing artificial intelligence (AI) powered drive-thrus to hundreds of its US locations. This move, described as the company’s biggest change to date, follows […]

Restaurant Technology News

Bojangles Aims to Expand Its AI Drive-Thru Technology to 200 Restaurant Locations

Bojangles, the popular Southern cuisine fast-food chain, is expanding its deployment of a drive-thru voice artificial intelligence (AI) technology. This move follows a successful pilot program at approximately 50 Bojangles restaurants and will encompass both […]

Restaurant Technology News

Long John Silver’s Taps Restaurant Technology Innovators for Digital Transformation and Improved Guest Engagement

Long John Silver’s aims to upgrade its customer engagement strategy by partnering with four leading technology innovators: Attentive, Bikky, Plein Air, and Sparkfly. The goal is to implement a 360° next-generation digital and in-store experience […]

Restaurant Technology News

McDonald’s Pulls the Plug on Its AI-Powered Order-Taking Technology

It seems that the anticipated wave of job losses due to generative AI has not yet materialized in the restaurant industry, as evidenced by McDonald’s recent decision to discontinue its AI order-taking technology. The fast-food […]

Restaurant Technology News

Costa Coffee’s Autonomous Store Technology Ushers in New Era for Coffee Retail

The coffee retail industry is witnessing a potentially monumental shift, propelled by advancements in technology and evolving consumer preferences. One of the companies harnessing the power of technology to redefine the traditional coffee retail experience […]