Chipotle Mexican Grill is taking a significant step towards enhancing its supply chain transparency and efficiency with a minority investment in Lumachain, an AI-powered supply chain platform. The investment, made through Chipotle’s $100 million Cultivate […]
Chipotle Mexican Grill is taking its automation ambitions from the lab to the restaurant, with the in-store testing of two innovative technologies: the Autocado, an avocado processing machine, and an automated makeline. These pilot programs, […]
Wendy’s Quality Supply Chain Co-op (QSCC) aims to implement AI-driven solutions across its supply chain network. This move signals a significant shift towards digitalization within the quick service restaurant (QSR) sector, where companies are increasingly […]
Orlando has become a unique testing ground for KFC as the company experiments with new store designs, menu variations, and, most notably, cutting-edge restaurant technology. The city’s diverse customer base and the concentration of corporate-owned […]
Taco Bell, the Mexican-inspired American fast-food chain, is making a technological leap by introducing artificial intelligence (AI) powered drive-thrus to hundreds of its US locations. This move, described as the company’s biggest change to date, follows […]
Bojangles, the popular Southern cuisine fast-food chain, is expanding its deployment of a drive-thru voice artificial intelligence (AI) technology. This move follows a successful pilot program at approximately 50 Bojangles restaurants and will encompass both […]
Long John Silver’s aims to upgrade its customer engagement strategy by partnering with four leading technology innovators: Attentive, Bikky, Plein Air, and Sparkfly. The goal is to implement a 360° next-generation digital and in-store experience […]
It seems that the anticipated wave of job losses due to generative AI has not yet materialized in the restaurant industry, as evidenced by McDonald’s recent decision to discontinue its AI order-taking technology. The fast-food […]
The coffee retail industry is witnessing a potentially monumental shift, propelled by advancements in technology and evolving consumer preferences. One of the companies harnessing the power of technology to redefine the traditional coffee retail experience […]
When supply chain operations are outsourced, maintaining visibility becomes crucial. This is a lesson well understood by Chipotle Mexican Grill, which boasts over 3,300 restaurants in the United States, Canada, the United Kingdom, France, and […]
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