Restaurant Technology News

Long John Silver’s Taps Restaurant Technology Innovators for Digital Transformation and Improved Guest Engagement

Long John Silver’s aims to upgrade its customer engagement strategy by partnering with four leading technology innovators: Attentive, Bikky, Plein Air, and Sparkfly. The goal is to implement a 360° next-generation digital and in-store experience […]

Restaurant Technology News

McDonald’s Pulls the Plug on Its AI-Powered Order-Taking Technology

It seems that the anticipated wave of job losses due to generative AI has not yet materialized in the restaurant industry, as evidenced by McDonald’s recent decision to discontinue its AI order-taking technology. The fast-food […]

Restaurant Technology News

Costa Coffee’s Autonomous Store Technology Ushers in New Era for Coffee Retail

The coffee retail industry is witnessing a potentially monumental shift, propelled by advancements in technology and evolving consumer preferences. One of the companies harnessing the power of technology to redefine the traditional coffee retail experience […]

Restaurant Technology News

Chipotle Rolls Out RFID Technology to Improve Supply Chain Visibility and Restaurant Inventory Management

When supply chain operations are outsourced, maintaining visibility becomes crucial. This is a lesson well understood by Chipotle Mexican Grill, which boasts over 3,300 restaurants in the United States, Canada, the United Kingdom, France, and […]

Restaurant Technology News

McDonald’s Aims to Double Its Loyalty Program Sales with Launch of Digital Marketing Fund

McDonald’s is overhauling its tech-enabled marketing approach by establishing a digital marketing fund, which will be supported by contributions from its U.S. franchisees. This strategic move is designed to modernize the fast-food titan’s marketing strategies, […]

Restaurant Technology News

California’s Wage Hike May Accelerate the Adoption of Restaurant Technology

California’s recent decision to raise the minimum wage for fast food workers to $20 has reignited discussions about the role of technology in the restaurant industry. While some argue that higher labor costs will drive […]

Restaurant Technology News

Yum! Brands Embarks on AI-First Strategy for Fast-Food Restaurant Innovation

Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is pioneering an “AI-powered” future for its fast-food operations under the leadership of Joe Park, the Chief Digital and Technology […]

Restaurant Technology News

How Three Independent Restaurants are Using Robotics to Improve Operations and the Guest Dining Experience

The restaurant sector is witnessing a paradigm shift with the advent of robotics, revolutionizing not only kitchen operations but also redefining the dining experience. This transformative trend is exemplified by three independent restaurants that recently […]