Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The company’s partnership with Omilia, which began […]
A recent wave of restaurant app launches, app relaunches, loyalty upgrades and app-centered promotions shows how quickly the role of the branded restaurant app is changing. For years, the basic promise was convenience: order ahead, […]
McDonald’s has spent decades refining restaurant operations, but its newly unveiled McDonald’s Next strategy signals that the company increasingly views technology as the foundation for its next phase of growth. Announced this week at the […]
White Castle’s latest technology push is less about novelty and more about redefining where and how a restaurant can exist. The company’s plan to deploy 1,000 automated “Crave & Go” kiosks across the U.S. serves […]
Dairy Queen is taking the next step in one of the restaurant industry’s most closely watched technology experiments: letting AI take the order. This week, the company announced it’s expanding its partnership with technology solution […]
Not long ago, the idea that a customer could describe a mood instead of a menu item and receive a tailored drink recommendation would have felt experimental. What stands out about Starbucks’ launch this week […]
As restaurant brands look to scale in an increasingly complex operating environment, technology is becoming less of a support function and more of a strategic foundation. Shake Shack’s newly announced Project Catalyst reflects that shift […]
In an industry where technology innovation is often associated with software platforms, AI-driven personalization and automation, a small restaurant in southern India is making a compelling case that the next frontier of restaurant technology may […]
Grubhub is expanding its exploration of new delivery technologies with a three-month pilot program that will use autonomous drones to deliver food from a Wonder location in Green Brook, New Jersey. The initiative, scheduled to […]
McDonald’s is extending its long-running partnership with Capgemini for another five years as the fast-food giant accelerates a sweeping modernization effort that now spans cloud infrastructure, artificial intelligence, edge computing and data-driven customer engagement across […]
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