2.11.2025
Bagel Factory, the largest quick-service bagel chain in the UK, has partnered with Rapyd, the global fintech leader, to streamline operations and support the chain’s national growth. Rapyd’s payment processing solutions have been implemented across all 35 Bagel Factory locations, improving the speed of service, simplifying financial administration and providing the foundation for continued success.
With locations in bustling train stations, shopping centers and city centers, Bagel Factory needed a payment provider that could meet the demands of an expanding business. By selecting Rapyd, the chain now benefits from a unified payment system, integrated with its ePOS platform, that ensures faster transactions, reduces errors, and simplifies daily operations.
“Our expansion presented us with the challenge of managing payment systems across multiple locations while maintaining the efficiency and customer experience we’re known for,” said Antonio Ghirarduzzi, Managing Director of Bagel Factory. “Rapyd’s solutions not only made administration easier but also enhanced our ability to deliver smooth and efficient service to our customers.”
Rapyd Delivers for Bagel Factory:
- Faster Transactions: Integrated payment systems have sped up customer checkout times.
- Cost Savings: Rapyd’s terminal ownership model has eliminated costly monthly rental fees, saving Bagel Factory thousands.
- Simplified Administration: Consolidated reporting and real-time transaction monitoring have streamlined financial reconciliation, saving valuable time for the finance team.
- Responsive Support: With a dedicated account manager, Bagel Factory enjoys personalized service tailored to its business needs.
“Rapyd’s commitment to our business, particularly our dedicated point of contact, combined with great rates and reliable service, allows us to consolidate payments with one provider,” says Antonio Ghirarduzzi, Managing Director of Bagel Factory. “Reliability is essential to us. In our busiest locations, a disruption could cause a major loss of revenue. Rapyd keeps everything running smoothly.”
“This partnership highlights how effective payment solutions can support quick-service businesses in achieving both efficiency and scalability,” says Gardar Stefansson, CEO of Rapyd Europe. “By simplifying financial operations and providing reliable payment systems, we’re helping Bagel Factory focus on what they do best—serving great food and expanding their brand nationwide.”
The Results:
Since implementing Rapyd’s payment solutions, Bagel Factory has achieved:
- Fast Settlements: Next-day settlement ensures quick access to funds.
- Improved Efficiency: Real-time transaction data and consolidated reporting save hours in administrative work.
- Seamless Scalability: Rapyd’s fast setup and adaptable solutions have supported the chain’s ambitious growth plans.
As the quick-service industry evolves, Bagel Factory and Rapyd demonstrate how practical technology partnerships can pave the way for growth, efficiency, and outstanding customer experiences.
Click here to learn more about how Rapyd is fueling Bagel Factory’s growth.
