PepperJax Grill Partners with Paytronix to Optimize Its Digital Guest Experience and Loyalty Program with New Mobile App

Submitted Success Story

PepperJax Grill had outgrown their legacy loyalty solution and chose to engage with Paytronix to build a better loyalty program and mobile app as part of a full technology upgrade.
11.13.2024

PepperJax Grill, a quick service restaurant chain (QSR) headquartered in Nebraska with 29 locations across five states, has deployed the full Paytronix platform, highlighted by a new mobile app. With the PepperJax Grill Rewards loyalty program, members can earn rewards at every point where customers engage with the brand.

PepperJax Grill had outgrown their legacy loyalty solution and chose to engage with Paytronix to build a better loyalty program and mobile app as part of a full technology upgrade. Paytronix also helped the brand add new capabilities dedicated to catering and the distribution of branded gift cards, available both online and in their new mobile app.

All of their new solutions have been fully integrated, so gift cards purchased with the app can be used for online ordering or catering. PepperJax loyalty also empowers the PepperJax marketing team to quickly launch new promotional campaigns and engage customers through email marketing, surprise promotions in the mobile app, and other exciting ways to reward their loyal guests.

“With the implementation of Paytronix, PepperJax is now able to seamlessly connect with our customers, delivering a more personalized experience and an enhanced, better-functioning rewards program,” said Emma Thompson, marketing manager, PepperJax Grill. “This technology allows us to engage with our community more effectively than ever, making each visit more rewarding.”

“PepperJax Grill has a powerful new loyalty program that’s already delivering rewards and experiences that their guests love,” said Andrea Mulligan, Chief Customer Officer, Paytronix. “As members engage with the brand, PepperJax Grill can now ensure a fully customized digital experience that resembles the way they prepare meals—a personalized and engaging interaction. Guests build their own experience from their order to their rewards.”

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