Two seafood chains are taking the plunge into artificial intelligence. Red Lobster and Captain D’s each announced this week that they plan to use AI to take orders, Red Lobster over the phone and Captain […]
Octane Coffee is betting big on automation to reshape the future of coffee. Founder and CEO Adrian Deasy says the inspiration came from watching Starbucks and Dunkin’ dominate the Midwest with long drive-thru lines. “We […]
Starbucks is accelerating its push into AI-powered back-of-house technology with the rollout of a new automated inventory counting system. The tool, already live in thousands of company-operated locations, will be deployed across all Starbucks-operated stores […]
McDonald’s is leaning hard into digital transformation. In a recent letter, Executive Vice President and Global Chief Information Officer Brian Rice sketched out how the company’s Digitizing the Arches strategy is reshaping operations from the […]
Jack in the Box Inc. is turning to an integrated playbook of technology upgrades, value promotions, and operational discipline to reverse a steep same-store sales drop and reposition itself for long-term growth. Founded in 1951 […]
McDonald’s is undertaking a multi-year transformation aimed at improving the customer experience, strengthening loyalty engagement, and modernizing how its restaurants operate. Speaking on the company’s second-quarter earnings call, CEO Chris Kempczinski outlined how technology is […]
Beijing’s E-Town technology hub has unveiled a dining experience that blends theatrical spectacle with operational automation: a fully robot-themed restaurant where humanoid robots bartend, slice cakes with unerring precision, prepare pancakes and coffee, and even […]
Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer engagement and improve operational efficiency, with a new digital loyalty program […]
Fast-casual sandwich chain Potbelly is turning its investments in technology and store design into measurable growth, prompting the company to raise its same-store sales outlook for the year. The brand, known for its toasted subs […]
Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, consistency and capacity—especially as it pilots catering services and […]
Copyright © 2025 Starfleet Media. All Rights Reserved.
