AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]

Guest Experience Management

Noosh: A Small Restaurant With Big Technology

By Debbie Carson, Associate Editor Noosh, a San Francisco restaurant that just recently opened its doors for business, has already generated a lot of buzz, as much for its Mediterranean-style food and attractive décor as […]

Guest Experience Management

California Pizza Kitchen Upgrades Its Technology-Enabled Loyalty Program

In 1985, California Pizza Kitchen (CPK) opened its first restaurant in Beverly Hills and introduced diners to California-style pizza. Today CPK is a global brand serving California cuisine in more than 250 restaurants in 13 […]

Employee Scheduling

Dave & Buster’s Upgrades Its Workforce Management Capabilities

With more than 14.7 million employees, the restaurant industry workforce accounts for approximately 10 percent of the overall workforce in the United States, with an additional 1.6 million new restaurant jobs expected to be created […]

Marketing & Sales

Burger King Leverages Geofencing Technology for New Promotion

Burger King is leveraging advanced technology with a new promotion that seeks steal customers away from its biggest rival. As the company made clear in a press release issued earlier this week, the goal was […]

Restaurant Technology News

Spyce Secures $21 Million to Expand Its Staff of Robotic Chefs

Almost all  of the food at Spyce, a fast-casual restaurant which opened its doors in downtown Boston earlier this year, is prepared by robots. The robots must be doing a good job, as evidenced by […]