AI / Robots

McDonald’s Goes Hog Wild on Technology, Acquires AI Company for $300 Million

By Alisha Goldberg, Assistant Editor Increasingly, fast food restaurants are using mobile apps, self-order kiosks, digital signage and various other digital technologies in their incessant quest to attract new customers, drive increased customer loyalty and […]

Restaurant Technology News

Virtual Kitchens Are All the Rage, But Will All of Them Deliver?

By Debbie Carson, Associate Editor The virtual kitchen Keatz, which is actually comprised of nearly a dozen virtual kitchens, is the latest player in this fast-growing category to secure big funding, raising approximately $13.5 million. […]

AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]

Guest Experience Management

Noosh: A Small Restaurant With Big Technology

By Debbie Carson, Associate Editor Noosh, a San Francisco restaurant that just recently opened its doors for business, has already generated a lot of buzz, as much for its Mediterranean-style food and attractive décor as […]

Guest Experience Management

California Pizza Kitchen Upgrades Its Technology-Enabled Loyalty Program

In 1985, California Pizza Kitchen (CPK) opened its first restaurant in Beverly Hills and introduced diners to California-style pizza. Today CPK is a global brand serving California cuisine in more than 250 restaurants in 13 […]

Employee Scheduling

Dave & Buster’s Upgrades Its Workforce Management Capabilities

With more than 14.7 million employees, the restaurant industry workforce accounts for approximately 10 percent of the overall workforce in the United States, with an additional 1.6 million new restaurant jobs expected to be created […]

Marketing & Sales

Burger King Leverages Geofencing Technology for New Promotion

Burger King is leveraging advanced technology with a new promotion that seeks steal customers away from its biggest rival. As the company made clear in a press release issued earlier this week, the goal was […]