Burger King is testing AI-powered employee headsets in approximately 500 U.S. restaurants, part of a broader effort by parent company Restaurant Brands International (RBI) to modernize operations and improve frontline support. The system uses an […]
Dubai’s restaurant scene has long been known for immersive concepts, but Woohoo, a new venue in Downtown Dubai, is attempting something more technically ambitious: placing an AI agent at the center of its audiovisual and […]
Yum! Brands’ Q4 2025 earnings call this week was less a traditional brand performance recap and more a progress update on a strategy that is becoming increasingly explicit. As one of the world’s largest restaurant […]
Papa Johns is taking another major step in its multi-year technology modernization plan, selecting PAR Technology’s POS and operations software to serve as the core of a new in-restaurant technology stack across roughly 3,200 U.S. […]
Culver’s has launched its first nationwide loyalty program, dubbed Delicious Rewards, marking a notable shift in how the fast-casual chain is using technology to engage guests and collect customer data at scale. The program went […]
Dave’s Hot Chicken has been one of the breakout restaurant stories of the past decade, growing from a $900 parking lot pop-up in East Hollywood to a fast-casual chain with more than 300 locations, systemwide […]
KFC Europe’s opening of a new flagship restaurant near Rome’s Trevi Fountain marks more than another high-profile real estate play for the quick-service brand. The nearly 1,000-square-meter, two-floor location is being positioned as one of […]
Sweetgreen has launched a new macronutrient tracking feature across its mobile app and website, underscoring how fast-casual brands are blending nutrition science with digital innovation. The new Real-Time Macro Calculator lets guests see exactly how much […]
Chick-fil-A’s innovation arm, Red Wagon Ventures, has quietly launched a new beverage-forward restaurant concept called Daybright, designed as both a consumer test and a potential proving ground for next-generation operational technology. The first location opened […]
Sweetgreen has reportedly reached an agreement to sell its robotics subsidiary, Spyce, to Wonder in a deal valued at roughly $186 million. Launched in 2018 and revamped with new technology two years later, Spyce employes automated […]
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