Interface Security Systems Expands Its Interactive Monitoring Services for Restaurants with Integration of Wearable Personal Protection Devices

Through a partnership with RiskBand, a leading provider of wearable live-monitored safety devices, Interface is enabling restaurants and other businesses, including retailers and hotels, to make wearable safety devices an essential component of their emergency response strategy.
6.4.2020

Interface Security Systems, a leading managed services provider delivering managed network, asset protection, and business intelligence solutions to distributed enterprises serving the hospitality industry, among others, has introduced a new interactive security service that allows businesses to equip at-risk staff with a wearable safety device that is directly connected to the Interface Interactive 24/7 Central Command Centers. Through a partnership with RiskBand, a leading provider of wearable live-monitored safety devices, Interface is enabling restaurants and other businesses, including retailers and hotels, to make wearable safety devices an essential component of their emergency response strategy.

The wearable personal protection device can be worn on a lanyard, belt, vest, jacket, or pants. A single push of a button provides two-way voice communications, user profile data, man down and hard fall detection capabilities, near real-time images, and geolocation data to Interface’s trained security professionals who can immediately assess the situation, intervene and deploy the appropriate emergency response.

“Many businesses are forced to operate with reduced staff and adapt their offerings to include new services such as curbside pick-up. In times like these, more attention needs to be placed on protecting assets and increasing safety measures for employees and customers,” said Brent Duncan, Chief Revenue Officer at Interface Security Systems. “This new service enables businesses to add another layer of protection for their associates when they are working alone, for locations with limited or no existing protection, or to expand security coverage outside a business’ building.”

“RiskBand is excited to partner with an industry leader like Interface, one of the most respected security service providers in the US. With the combined power of our solutions, businesses will gain peace of mind knowing that their employees and premises are always protected by trained security professionals and state-of-the-art wearable devices,” added Jim Van Law, CEO and Co-founder of RiskBand.

IT and loss prevention leaders in the hospitality industry often face challenges of managing multiple locations, streamlining communications, and increasing safety while reducing costs. Emerging technologies like 5G and SD-WAN will help transform the way hotels connect with their guests. Employee and parking lot safety, advanced video surveillance, door access controls, and security equipment standardization are also often top of mind for IT and security teams.

Interface Security Systems allows restaurants and franchises to consolidate technology vendors, streamline network and voice technology at scale, and protect employees, customers and credit card data. The company makes it easy to standardize restaurant locations with PCI-DSS compliant network, Secure SD-WANguest wifi, wireless services, intrusion alarms, and voice services. Its interactive monitoring solutions enable improved storefront performance while protecting assets and preventing point of sale losses. Its business intelligence solutions provide actionable insights into the quality of service at each QSR location thus ensuring a more predictable customer experience across franchises.

The new Personal Protection Monitoring Service is available immediately to Interface customers as a cost-effective expansion to their existing solutions or to new customers as an autonomous solution that can be implemented quickly with a minimal investment.

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