Moe’s Southwest Grill Selects Revel Systems for Deployment Across All 700 Restaurant Locations

Submitted Success Story

Revel Systems delivers the digital tools and technology necessary to help Moe’s deliver a better customer experience, including a variety of online ordering options, as well as a smooth and efficient order pickup experience.
7.21.2020

Fast casual restaurant brand Moe’s Southwest Grill is rolling out restaurant point of sale (POS) and business management platform Revel Systems across its entire restaurant portfolio of more than 700 restaurants by the end of this year.

In the current climate, restaurant technology that enables innovative ways for customers to order and pick up food is more important than ever. Revel Systems delivers the digital tools and technology necessary to help Moe’s deliver a better customer experience, including a variety of online ordering options, as well as a smooth and efficient order pickup experience.

“As we work through the challenging restaurant landscape, we understand the increasing importance of making everything easier for our customers and in-restaurant crew members,” said Erik Hess, President, Moe’s Southwest Grill. “Ensuring Moe’s has best-in-class technology in place that is scalable, flexible and includes advanced digital consumer capabilities is imperative to our success and ability to innovate. Revel’s platform has demonstrated that this is the best technology solution to roll out to our entire franchise system.”

This new contract marks the fourth engagement in which Revel has partnered with Focus Brands®. The previous three engagements were with Auntie Anne’s®, Cinnabon® and Carvel®.

“Revel has become the leading choice for large chains who want to move from legacy solutions to a cloud-based POS and we are very proud to partner with Moe’s Southwest Grill to fuel the success of their business,” said Greg Dukat, CEO, Revel Systems. “Even during these very demanding times, major brands realize the need to move away from solutions that hamper their ability to meet rapidly changing consumer needs. We are working hand-in-hand with Moe’s to deploy our flexible solutions to help improve the customer experience, increase efficiency and drive down costs.”

Moe’s will leverage Revel’s open API to easily integrate with key Revel partners including Decision Logic for restaurant cost management. HonorBuilt, a trusted partner providing nationwide technology implementation services and 24/7 U.S. based support for quick service and fast casual restaurants, will deploy the Revel solution at all Moe’s locations. Moe’s is leveraging Revel’s FreedomPay commerce platform integration to support secure omni-payment transactions including P2PE and EMV contactless payments.

Revel Enterprise is curated for the needs of larger chains with more complex business and organizational needs, providing rapid integration and deployment across stations and locations at the push of a button. Easy-to-use, key tasks are simple to implement, including the setup of groups of locations, central control of menus, generation of brand-level reports in real-time, and analysis and management of ingredient inventory, as well as other critical operational tasks.

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