2.5.2025
GoTab, the entertainment commerce platform revolutionizing how customizers order and pay, just made dining and entertainment experiences even better with its newest feature: GoTab Sync for On Premises and Cloud. The new capability allows bars, restaurants, and entertainment venues to remain fully operational even when internet connectivity to the venue is lost, enhancing both the guest experience and operational efficiency.
For years, GoTab has been the go-to cloud platform for busy venues that need fast, flexible ordering and payment solutions. Now, the company has upped the game with the ability to run their system completely on premises, ensuring no interruptions—even if the internet takes a break.
“GoTab’s cloud-native architecture has offered our customers innumerable benefits, enabling guests and staff to collaborate on a shared ordering and checkout experience,” says Tim McLaughlin, CEO and Co-Founder of GoTab. “By adding GoTab Sync for Cloud and On Premises, we are now combining the scalability and adaptability of the cloud with the continuity of operations unique to on-premises setups. It’s a win for both operators and guests.”
In the event of an internet disruption, GoTab’s cloud operators can swiftly switch to GoTab on-premises, where they can benefit from an array of features that exceed those of legacy cloud POS providers. Cloud users can manage orders, share tabs across fixed and mobile POS systems, kiosks, kitchen displays and printers, manage inventory and process payments.
This new capability doesn’t just make life easier for managers and staff; it also ensures a smoother experience for guests. Whether customers order at a kiosk or place an order at the table, GoTab Sync for Cloud and On Premises keeps the process quick and hassle-free, even when the internet isn’t cooperating.
What Makes GoTab Sync for Cloud and On Premises Stand Out? If the internet cuts out, GoTab’s system automatically switches to an on-premises setup, allowing businesses to keep running without a hitch. Here’s how it stands out:
- Full Tab Sharing: GoTab continues to operate with a shared tab model for POS users while running on premises, whether fixed or handheld POS, Kiosk devices and payment terminals.
- Complete Payment Options: GoTab standalone payment terminals will continue processing debit and credit cards, and cash drawers will also function as normal.
- Kitchen Display System and Printer Operations: KDS screens continue to show orders taken on POS terminals and operators will be able to bump tickets and print.
- Automatic Detection: When GoTab detects an internet disruption, POS and KDS users are notified in-app with a banner alert. Operators can also proactively switch to on-premises mode at their discretion.
- Local Storage: In the event of an internet disruption, GoTab retains transaction records and other relevant data on the local device. Whether the disruption is due to a poor signal, internet outages, or being in a remote location, the local data storage capability ensures that ongoing transactions are not interrupted.
- Automatic Syncing: Once internet access is restored, GoTab devices will synchronize locally stored data with the cloud. This seamless process minimizes the risk of data loss, ensuring that all records are captured and accounted for.
GoTab Sync for Cloud and On Premises is available to select customers in the Beta Test Program through the end of February and for public release shortly thereafter.
