Viewpoints

With the help of technological advancements, the dining experience has become more efficient and eco-friendly than ever before. Restaurants can now save 7.5 million trees every year, all thanks to tablet-based point-of-sale (POS) systems. Sustainable […]

It has been said that the first drive-thru restaurant was created in 1947 by Sheldon “Red” Chaney, operator of Red’s Giant Hamburg in Springfield, Missouri. Located on the famous Route 66, the restaurant served customers […]

When it comes to making technology investments, restaurant operators are typically driven by two primary objectives, and these objectives are even more critical in the post-pandemic era, according to the Q4-Updated Edition of “The 2023 […]

According to a 2023 survey by TD Bank, 38% of restaurant operators are planning to invest in technology such as a new POS, digital signage or other in-store tech and 37% are planning to invest […]

In today’s fast-paced restaurant world, the dining experience is no longer just about the food — it’s about convenience, speed and personalization. Especially amid ongoing challenges like rising food costs, supply chain issues and labor […]

In the world of dining, where culinary creativity and customer satisfaction reign supreme, one significant challenge persists: food waste. The restaurant industry generates 11.4 tons of annual food waste, amounting to $25 billion in losses.  […]

The restaurant industry, much like every other, is in the midst of a tech revolution. From AI generative customer experience tools to inventory management systems that predict when you’ll run out of that popular craft […]

In this era of technological advancements, the Internet of Things (IoT) has emerged as a game-changer across various industries, including food service. For restaurants, IoT is proving to be a crucial tool that drives efficiency, […]

Once upon a time, restaurants relied on pencil and paper systems for their inspections, and trusted that their employees conducted these important safety checks regularly and properly. If there was a safety breach and the […]

Before the arrival of the credit card, restaurants operated on a cash basis and kept no records whatsoever – servers didn’t even use written customer cheques. Then, in the 1950s, came the credit card, which […]