When Hai Hospitality announced it would bring its celebrated Japanese concept Uchi to New York’s NoMad neighborhood, excitement quickly followed. Known for its high-end omakase experience in cities like Austin and Denver, the 170-seat Manhattan […]
Across the restaurant landscape, a quiet revolution is underway. It’s not about new flavors or faster delivery; it’s about algorithms. Specifically, generative AI, a branch of artificial intelligence that’s no longer just the domain of […]
Restaurants are increasingly deploying virtual assistants and AI bots to handle routine inquiries like menu details, loyalty queries, and order tracking, freeing up human staff for more complex service tasks. Enterprise platforms like Salesforce Agentforce […]
Running a restaurant, café, or any kind of food service operation comes with countless responsibilities. At the top of that list is a duty to keep customers safe from foodborne illnesses. For anyone in the […]
As the foodservice industry continues to face mounting pressures—from chronic labor shortages and rising operating costs to increasingly tech-savvy consumers—many restaurant operators are rethinking the fundamentals of how they run their businesses. For thousands of […]
Restaurant and foodservice fleet managers are adopting innovative technologies that are revolutionizing how perishable goods and prepared food are transported—improving both efficiency and safety. GPS tracking systems are now commonplace, allowing restaurants and distributors to […]
As Earth Day 2025 arrives, the restaurant industry is showcasing a growing commitment to environmental responsibility. From smart energy systems to AI-driven food waste reduction, restaurants are increasingly leveraging technology to reduce their environmental impact. […]
McDonald’s is undertaking one of its most significant structural shifts in recent memory, with a clear mandate: move faster and decentralize hospitality systems decision making and deployment. Under the leadership of CEO Chris Kempczinski, the […]
The restaurant industry has always been a high-pressure environment, but over the last couple of years, unprecedented challenges have arisen. While there are multiple contributing factors, the ongoing labor shortage—currently the primary challenge facing the […]
In 2025, the U.S. restaurant industry is on track to reach an estimated $1.5 trillion in sales, according to the National Restaurant Association—marking a record high and reflecting both renewed consumer demand and entrepreneurial momentum. […]
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