AI / Robots

McDonald’s Adds Another New Technology to Its Collection With Acquisition of AI Voice Solution Provider

McDonald’s Corporation announced today an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology. The agreement marks another bold step in advancing employee and customer facing innovations while further strengthening McDonald’s technology […]

Market Research

Infographic: Next-Generation Restaurant Management Systems – Fast Facts

Starfleet Research, a leader in benchmarking best practices in hospitality technology (and the IT market research arm of Starfleet Media, publisher of Restaurant Technology News), recently partnered with Linga POS, a leading restaurant POS solution […]

POS

PAR Technology Adds Drive-Thru Headset Systems to Its Portfolio with Acquisition

Asking drive-thru customers to repeat themselves because of poor sound quality can lead to delays, incorrect orders and mounting frustrations. Restaurants need to protect their reputation for customer service while improving operational efficiency with the […]

Success Story

How Castellucci Hospitality Group Saves Time and Money (While Driving Increased Employee Satisfaction) with 86 Repairs

Castellucci Hospitality Group (CHG) owns and operates seven restaurants across metro-Atlanta including Bar Mercado, a multi-regional Spanish tapas restaurant at Krog Street Market; Cooks & Soldiers, a Basque-inspired concept in West Midtown; Double Zero, a […]