Viewpoints

Why Food Labeling Is the Next Back-of-House Process Ready for Automation

Handwritten food labels aren’t failing because they’ve stopped working. They’re failing because commercial kitchens have changed. Walk into almost any hospitality business today and it’s obvious how much the industry has evolved. Customers book tables […]

Solution Provider News

Palona AI Expands Beyond Voice Ordering with New Restaurant Operations Platform and $20 Million in Funding

Palona AI has launched what it calls a multimodal AI operating layer for physical businesses, beginning with restaurants and positioning the technology as something broader than another voice-ordering system. The launch comes as Palona closes […]

Solution Provider News

MarginEdge Raises $80 Million as Competition for the AI-Powered Restaurant Back Office Intensifies

MarginEdge has secured $80 million in Series D financing, giving the restaurant management technology provider significantly more capital to expand its product capabilities and compete in an increasingly crowded restaurant back-office market. The Arlington, Virginia-based […]

Viewpoints

Why Starbucks Was Right to Pull the Plug on Its AI Inventory System

In the current rush to automate restaurant operations, it takes some discipline to admit when a promising technology is not earning its place in the operation. Starbucks appears to have reached that point with Automated […]