Running a multi-unit restaurant brand has always depended on timing. The right food has to be in the building before the rush. The right people have to be scheduled by daypart. Prep has to match […]
Hostie, the San Francisco-based startup building an AI-powered virtual concierge for restaurants, has raised $12 million in Series A funding as operators look for new ways to manage rising volumes of calls, texts, reservations, takeout […]
Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The company’s partnership with Omilia, which began […]
Restaurant and hospitality operators have spent years trying to reduce repetitive physical work without weakening the guest experience. Servers, bussers, runners, banquet teams, housemen and kitchen staff are often stretched across tasks that require constant […]
Restaurant POS decisions have become more complicated. Operators are no longer choosing only a system for entering orders and closing checks. They need a platform that can support mobile ordering, digital channels, kitchen workflows, payments, […]
Restaurant operators have never had a shortage of numbers. Sales reports, invoices, labor reports, inventory counts, vendor statements, recipes, menu prices and accounting files all tell part of the story. The problem is that too […]
Restaurant catering has moved from a useful add-on to a more strategic growth channel. For many operators, catering brings larger orders, higher average tickets, more predictable demand and exposure to guests who may not have […]
Restaurant operators have spent years finding ways to measure and optimize nearly every stage of the customer journey. From mobile app engagement and online ordering behavior to loyalty participation, email performance, coupon redemption, customer sentiment, […]
Restaurant operators have always needed capital. They need it to open new locations, renovate dining rooms, upgrade kitchens, hire staff, invest in technology, expand catering, manage seasonality and get through the unpredictable swings that come […]
A recent wave of restaurant app launches, app relaunches, loyalty upgrades and app-centered promotions shows how quickly the role of the branded restaurant app is changing. For years, the basic promise was convenience: order ahead, […]
Copyright © 2025 Starfleet Media. All Rights Reserved.
