Viewpoints

How to Tell If Your Restaurant AI Is Real

The restaurant industry has an AI-washing problem. Vendors are slapping “AI-powered” onto tools that haven’t materially changed in years, and the hype cycle is producing more confusion than value. Most early AI pilots across industries […]

Restaurant Technology News

White Castle Puts Its Restaurant in a Box with 1,000 Automated Kiosks

White Castle’s latest technology push is less about novelty and more about redefining where and how a restaurant can exist. The company’s plan to deploy 1,000 automated “Crave & Go” kiosks across the U.S. serves […]

Solution Provider News

Square and Uber Eats Expand Global Partnership to Streamline Restaurant Operations and Payments

The newly expanded partnership between Block and Uber Technologies reflects a deeper shift underway in restaurant technology, one that is steadily moving the industry away from fragmented systems and toward tightly integrated, ecosystem-driven platforms. Announced this week, […]

Announcement

Crunchtime Expands AI Capabilities Across Its Restaurant Operations Management Suite

Crunchtime, the leading provider of technology for the restaurant industry, has announced four new AI capabilities across its unified operations management suite. Building upon their market-leading AI Forecasting, these additions give customers faster inventory counts, […]

Viewpoints

A Chef’s Perspective: How Kitchen Structure Drives Restaurant Technology Success in High-Volume Operations

In today’s foodservice environment, technology is everywhere. From point-of-sale systems and inventory tracking to waste monitoring software and automation tools, kitchens are more digitally equipped than at any point in history. Operators invest heavily in […]

Restaurant Technology News

Dairy Queen Extends AI Drive-Thru Testing Across Franchise Locations

Dairy Queen is taking the next step in one of the restaurant industry’s most closely watched technology experiments: letting AI take the order. This week, the company announced it’s expanding its partnership with technology solution […]

Restaurant Technology News

Starbucks Tests AI-Driven Drink Discovery Through ChatGPT Integration

Not long ago, the idea that a customer could describe a mood instead of a menu item and receive a tailored drink recommendation would have felt experimental. What stands out about Starbucks’ launch this week […]