A Dallas tech firm is introducing a new cloud-based audio interface for automated order taking (AOT) which will give U.S. quick service restaurant (QSR) providers a practical pathway to future cloud-enabled drive-thru operations. Quail Digital, […]
For much of the past decade, restaurant technology vendors have promised operators a “single view of the guest.” In practice, that vision has remained difficult to achieve. Loyalty systems capture known customers. Point-of-sale platforms record […]
Remote and hybrid work didn’t just change where people work. It changed when — and whether — they eat out. And for restaurant brands built around five-day downtown foot traffic, that behavioral shift is quietly […]
South Korea’s restaurant industry has become one of the most aggressive test beds in the world for tech-driven operations, automation and digital guest engagement. A fast-growing startup called Lemong (르몽) is now trying to turn […]
Starfleet Research has announced the release of The Restaurant Optimization Playbook: How to Achieve Peak Performance and Profitability in 2026—and Beyond, a new research-driven eBook based on market research involving 350+ restaurant owners and operators […]
Grubhub’s parent company, Wonder, has acquired Claim, adding an in-person rewards and guest engagement layer to Grubhub’s expanding restaurant technology ecosystem. The move signals a deliberate effort to help restaurants drive traffic, repeat visits, and […]
By the time a new restaurant starts appearing on “coming soon” lists, showing up on Resy, getting indexed on Google Maps or popping up in local dining coverage, most of the decisions that truly shape […]
In busy professional kitchens today, there’s this kind of hidden pressure that nobody really notices much during a crazy dinner rush. It gets lost in all the chaos. The story shows up in those beat […]
When a 91-year-old burger chain announces a $10 million Bitcoin treasury purchase, the easy reaction is to file it under financial experimentation or crypto theater. But that framing misses the point. What Steak ’n Shake […]
Restaurant operators have spent the last decade investing in technology designed to deliver visibility: point-of-sale systems, dashboards, labor tools, online ordering platforms, loyalty programs, and delivery integrations. Yet despite this proliferation of systems, many operators […]
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