The COVID-19 pandemic taught restaurants two important lessons: online ordering is a huge key to success and increased off-premise sales are here to stay. Online ordering across restaurant brands shot up by 44% in 2020 […]
The restaurant industry is still recovering from a tough year. According to estimates, more than 110,000 food services establishments permanently closed their doors in 2020. There is, however, reason to hope that 2021 will be […]
Many restaurants have been quick off the mark to implement contingency plans enabling them to continue to operate amid imposed restrictions, declining consumer confidence and the need for more efficient practices, amid the pandemic. Such […]
Ground-breaking technology solutions were crucial for restauranteurs in 2020. Now, savvy restaurant operators are leaning on digital solutions to grow and scale their businesses even more. One of these solutions is text ordering or text […]
Many restaurateurs have taken a bearish stance on dining revenues as we emerge from the pandemic, arguing that eating habits have irrevocably changed as a result of so much time spent in lockdown and learning […]
Cybersecurity concerns are becoming more prevalent across industries. For restaurants, adopting new technology for better managing work processes and the customer experience can bring invaluable benefits—but it also brings added risks. Cybercrime is on the […]
COVID-19 has caused widespread shutdowns of indoor dining, long stretches of capacity regulations, and less than ideal eating environments. It has also cost customers, employees, and owners much of the enjoyment derived from working at […]
Though the Covid-19 vaccine rollout has begun, it is unlikely that we’ll see a return to anything approaching normal before the spring. This means that restaurants have had to adopt methods that allow them to […]
As restaurants and retailers work to recover from the economic impact of the pandemic, they will be looking for efficiencies and cost-effective ways within their IT infrastructure to support new business initiatives such as BOPIS […]
No single issue has impacted the QSR industry as quickly and as universally as the pandemic. Fortunately, even in the midst of all this disruption, there are some clear business opportunities for savvy QSRs to […]
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