A restaurant can offer the best food and service in town and yet none of it will matter if the restaurant doesn’t manage to draw a steady flow of foot traffic. It’s a frustrating dilemma, […]
Today, having visibility into all the key drivers of restaurant performance is not just an operational necessity but a strategic imperative. Every food and beverage services organization is sitting on a mountain of data related […]
Restaurant management and POS systems have undergone dramatic change in recent years — more dramatic, perhaps, than any the restaurant industry has seen since the decades-old shift from cash registers to POS terminals. These changes […]
How do you keep your employees engaged and ready to work? What keeps them happy enough to stick around? These are questions every restaurant brand should ask themselves. At a time when turnover and labor […]
It used to be that grabbing food from a nearby restaurant was a straightforward process, at least as far as payments are concerned. The customer calls in an order, then pays in person when picking […]
When it comes to restaurant technology, there tends to be a singularity of focus on computer hardware and software geared to improving business operations, reducing costs, increasing profitability, and enhancing the guest experience to drive […]
Restaurant operators are collecting, integrating and analyzing data from multiple sources, including POS transactions, loyalty programs and guest-facing apps. The goal is to better understand their guests at both an individual and aggregate level, to […]
By Jeff Zabin, Managing Editor Improving the quality of food, service, and atmosphere have always been — and no doubt will always be — primary drivers of restaurant success. Today, an equally important success factor […]
By Cabot Jaffee, CEO of AlignMark Frank Yurchak has been an owner-operator within the Chick-fil-A System for over 25 years. Prior to 2017, he hired candidates the same way every other operator did – the […]
By Nittin Gupta, Email Growth & Innovation Manager, Parts Town While social media marketing and word-of-mouth are vital to a restaurant’s success, email can be a very effective tool. Email marketing not only keeps patrons […]
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