When Chowbus shifted its focus from food delivery to full-stack restaurant technology in 2022, the move reflected a broader reckoning in the restaurant industry. Delivery had boomed during the pandemic, but the economics were becoming […]
Qu, the leading unified commerce platform, today announced the launch of Qu Business Edge — Qube for short. The industry’s first edge-powered intelligence platform slashes costs, boosts check sizes, and speeds up service. By fusing […]
The quick-service and fast-casual restaurant landscape is in the midst of a digital transformation. Cloud-based POS systems, next-gen loyalty programs, and tighter integrations with delivery providers are table stakes for competing in an era where […]
Thanx, the leading restaurant guest engagement and retention platform, today announced the launch of ThanxAI, a family of agentic artificial intelligence tools designed to revolutionize restaurant marketing by deploying agents capable of autonomous decision-making and […]
Chip City Cookies, NYC’s fastest-growing cookie brand, has partnered with Square to power its rapid expansion across the country. With Square’s all-in-one restaurant platform, Chip City has transformed operations – from customer experience to back-of-house […]
Starbucks is accelerating its push into AI-powered back-of-house technology with the rollout of a new automated inventory counting system. The tool, already live in thousands of company-operated locations, will be deployed across all Starbucks-operated stores […]
Taco Bell’s experiment with voice AI has delivered plenty of headlines and a steady stream of comedy clips. Instead of serving up faster tacos, the system has been caught dutifully processing prank orders like 18,000 […]
Kea, the leading conversational AI for restaurants, has partnered with VIA 313, the cult-favorite Detroit-style pizzeria, to elevate its guest experience through voice automation. Now answering 100% of inbound calls, Kea’s AI takes orders on […]
Vox AI, an Amsterdam-based startup, has raised $8.7 million in seed funding to advance its autonomous voice platform for quick-service restaurants. The round, led by global venture capital firm Headline with participation from True, Simon […]
Cracker Barrel’s recent decision to roll out, and then walk back, its first major logo redesign in nearly 50 years highlights a reality that goes far beyond graphic design. In an era where digital channels […]
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