Loman AI, an Austin-based startup focused on automating restaurant phone calls, has raised $3.5 million in a seed round led by Next Coast Ventures with participation from TenOneTen Ventures and Antler. Founded in 2024, the […]
McDonald’s is leaning hard into digital transformation. In a recent letter, Executive Vice President and Global Chief Information Officer Brian Rice sketched out how the company’s Digitizing the Arches strategy is reshaping operations from the […]
A new eBook, Raising the Bar: How Bars, Taprooms, and Brewpubs Are Scaling Smarter with Handheld Ordering and Streamlined Service, has just been released, offering operators timely insights into the role of next-generation technology in […]
SynergySuite has secured $12 million in new funding to advance its AI-powered back-of-house platform, underscoring the growing appetite among investors and restaurant operators for practical applications of artificial intelligence in day-to-day operations. The round, announced […]
Starfleet Research has released a new eBook, The Future of Fast: How QSRs Are Scaling Smarter with Handheld Ordering and Self-Service Kiosks. The free, research-driven guide, independently produced by Starfleet Research and underwritten by Square, […]
Tattle, a New York–based customer experience (CX) software provider for multi-unit hospitality operators, has secured $5 million in new funding from existing investors Flow Capital and Contour Ventures. The investment will be used primarily to […]
Rising food costs, labor shortages, and tight margins have become everyday challenges for restaurant operators. Delivering a high-quality guest experience while keeping operations efficient is no small task. At the same time, customer expectations are […]
Jack in the Box Inc. is turning to an integrated playbook of technology upgrades, value promotions, and operational discipline to reverse a steep same-store sales drop and reposition itself for long-term growth. Founded in 1951 […]
Fast-casual rivals Chipotle Mexican Grill and Cava Group have taken an unusual step for direct competitors by joining forces to back the same technology startup. Their shared partner is Hyphen, a San Jose-based foodservice automation […]
McDonald’s is undertaking a multi-year transformation aimed at improving the customer experience, strengthening loyalty engagement, and modernizing how its restaurants operate. Speaking on the company’s second-quarter earnings call, CEO Chris Kempczinski outlined how technology is […]
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