Restaurant operators have spent years finding ways to measure and optimize nearly every stage of the customer journey. From mobile app engagement and online ordering behavior to loyalty participation, email performance, coupon redemption, customer sentiment, […]
Restaurant operators have always needed capital. They need it to open new locations, renovate dining rooms, upgrade kitchens, hire staff, invest in technology, expand catering, manage seasonality and get through the unpredictable swings that come […]
A recent wave of restaurant app launches, app relaunches, loyalty upgrades and app-centered promotions shows how quickly the role of the branded restaurant app is changing. For years, the basic promise was convenience: order ahead, […]
GoTab has acquired Fishbowl, adding one of the restaurant industry’s longest-running guest marketing and loyalty platforms to a commerce ecosystem built around POS, ordering, payments, kiosks, mobile ordering, RFID and multi-vendor venue operations. Financial terms […]
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