Recognizing the growing demand among restaurants and other customer-facing businesses for a single, integrated platform that brings together television entertainment, professionally curated music, and in-store messaging, Custom Channels has announced the full integration of its […]
Chipotle Mexican Grill has grown its rewards program to 23 million active members since relaunching it in April, but the company’s largest loyalty opportunity remains among guests who order in person. Nearly 90% of transactions […]
Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, has released its 2026 Restaurant Security Benchmark Report, an annual study based on 1.1 million monitoring […]
Qu, the intelligent commerce platform for enterprise QSR and fast-casual restaurant brands, today announced Qu Pay, an embedded, end-to-end payments solution. A first-of-its-kind innovation, Qu Pay combines four systems: payment processing, guest identity, order intelligence, and capital […]
The cyclospora outbreak linked to shredded iceberg lettuce served at some Taco Bell restaurants is producing consequences well beyond the locations identified by federal health officials. Placer.ai estimated that visits to Taco Bell locations fell […]
Restaurant technology does not always arrive as a new app, kiosk or guest-facing platform. Some of the most useful operational gains come from the systems that help teams label food correctly, record temperatures, manage prep, […]
Restaurant technology is often associated with the systems guests interact with directly: ordering, payments, loyalty, kiosks, delivery and reservations. But some of the most important operational work happens behind the counter and inside the kitchen. […]
Restaurant signage has moved far beyond static menu boards and printed posters. Digital screens now help operators manage menus, pricing, promotions, limited-time offers, daypart changes, staff communication and brand messaging. In quick-service, fast casual, cafe […]
Restaurant point-of-sale systems have become much more than terminals for taking orders and processing payments. They now sit at the center of the restaurant, connecting the dining room, counter, kitchen, website, delivery channels, staff workflows, […]
Restaurant beverage programs depend on details that guests rarely see. Beer has to arrive at the right temperature. Lines need to be clean. Pressure has to be balanced. Towers need to fit the bar design. […]
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