Dairy Queen is taking the next step in one of the restaurant industry’s most closely watched technology experiments: letting AI take the order. This week, the company announced it’s expanding its partnership with technology solution […]
Not long ago, the idea that a customer could describe a mood instead of a menu item and receive a tailored drink recommendation would have felt experimental. What stands out about Starbucks’ launch this week […]
The line outside a popular restaurant used to be a local phenomenon. You saw it when you walked by. You reacted to it in the moment. Maybe you stayed, maybe you left. What you did […]
Restaurants aiming to increase revenue and simplify day-to-day operations can do so with a powerful new direct integration between Popmenu, a leader in restaurant marketing technology, and SpotOn, a San Francisco-based restaurant technology and financial […]
Labor has become one of the most complex and least predictable variables in restaurant operations. Between fluctuating demand, staffing shortages, rising wages, and increasingly strict labor regulations, workforce management is no longer just an administrative […]
Google is taking a step toward redefining the role of search by introducing what it describes as “agentic capabilities” within AI Mode, beginning with restaurant reservations in the UK. The move, which the company announced […]
As restaurant brands look to scale in an increasingly complex operating environment, technology is becoming less of a support function and more of a strategic foundation. Shake Shack’s newly announced Project Catalyst reflects that shift […]
DoorDash is winding down its AI-powered restaurant discovery app, Zesty, less than a year after its launch, a move that on the surface may look like a quiet product retreat but in reality reflects a […]
When Wetherspoons founder Sir Tim Martin criticized QR code ordering for “robbing punters of banter at the bar,” as reported this week by The Scottish Sun, he tapped into a growing unease across the hospitality […]
Burger King’s plan to hire up to 60,000 team members across its nearly 6,500 U.S. restaurants, announced earlier this week, might sound like a straightforward labor story. It’s not. It’s a reflection of what happens […]
Copyright © 2025 Starfleet Media. All Rights Reserved.
