Four years ago, a startup company called eatsa opened a small restaurant in San Francisco featuring a product that combines futuristic ordering kiosks with a cubby-based delivery system. The product was reminiscent of automats from […]
By Debbie Carson, Associate Editor A one-star change in an online restaurant ratings can have a dramatic impact on revenue. It’s no surprise, then, that solution providers have turned their attention to developing guest feedback […]
According to data from the Bureau of Labor Statistics, the turnover rate in the restaurant industry holds firm at around 70 percent. In addition to workforce management challenges and day-to-day operations, restaurant operators are also […]
SevenRooms has announced the launch of 7X, which it bills as the industry’s first-of-its-kind marketing automation and guest engagement software. The company, which is known for its all-in-one reservation, seating and guest management platform and […]
Rajat Suri, the founder and CEO of Presto, which today announced $30 million in growth funding, spent most of 2007 and 2008 waiting tables while pondering ways to improve the guest experience, staff productivity, and […]
Table-side order placement via tablets removes some of the most common barriers to guest satisfaction and restaurant loyalty. So, too, does table-side payment processing. In both cases, these common barriers are the significant wait times […]
Managing restaurant staff efficiently and effectively, resulting in reduced labor costs. has always been one of the biggest challenges facing restaurant managers. A technology solution provider that has focused on addressing the challenges in labor management […]
Infor, a leading hospitality technology solution provider and global leader in business cloud software, announced an agreement to receive a $1.5 billion investment from shareholders Koch Equity Development and Golden Gate Capital. This investment builds […]
A growing number of restaurant POS solution providers are introducing kiosk modules that integrate with mobile ordering, kitchen display systems and back-office management software. Some of these solutions offer capabilities that include self-order and payment processing, […]
Lightspeed POS, the Montreal, Canada-based retail and restaurant POS solution provider that is reportedly gearing up for an initial public offering (IPO) in the spring, today announced the launch of a new guest relationship management capability, […]
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