Long before the onset of the coronavirus pandemic, new technologies were propelling us toward contactless business exchanges. If you’ve had a Zoom visit with your doctor, ordered Starbucks via their phone app, or paid for […]
As COVID-19 became widespread in the United States, restaurant owners across the country scrambled to mitigate their worst nightmare — closing. Almost immediately, restaurants turned to curbside pickup, socially distanced wait lines and online ordering, […]
While the coronavirus pandemic is affecting nearly all industries, state-mandated restaurant closures have led to particularly dire effects throughout the food service industry. Many restaurants are being forced to shut down operations, resulting in financial […]
As the COVID-19 pandemic persists, there is conflicted messaging among businesses about what best practices look like when it comes to servicing. Local restaurants in particular are being forced to reconcile with the lack of […]
The past few months have seen the restaurant industry entirely upended and transformed. Technology that had been gathering steam for years, like customer ordering kiosks and shared tablets for waitstaff, is suddenly no longer viable. […]
With a 50 to 70% increase in internet traffic, restaurants have more online visitors than ever before. Capturing and analyzing that data can uncover new consumer buying habits that will last long after the quarantine. […]
Food waste is a concerning, albeit familiar, issue in the restaurant industry. An estimated one-third of all food is lost across various industries, equating to nearly $100 billion in value every year. Similarly, 70 percent […]
Now more than ever, technology is an essential part of restaurant operations as it substitutes for human interaction. In the face of a public health crisis, technology has become a necessity, helping restaurants stay open. […]
The Coronavirus pandemic has forced restaurants across the country to decrease, if not outright cease, operations, resulting in managers and staff members who are hurting financially and a sense of despair across the industry. Restaurants […]
Right now, use your loyalty resources to connect with both existing and potential customers, regardless of whether they are loyalty program members. First, let them all know if you are open and, if so, how. […]
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