Robots have a long history in the restaurant industry, with the first known use of robots in restaurants dating back to the early 1960s. However, it was not until the early 2000s that robots began […]
Over the past couple of years the restaurant industry has faced continued challenges, from the rise of the pandemic to today’s rising costs of operations. As the nation faces an economic downturn, restaurant operators need […]
The last few years have presented challenge after challenge for the restaurant industry, and by all accounts, a new one is looming: a recession, which threatens to drive down discretionary consumer spending and keep diners […]
It’s no secret that food costs have been rising rapidly, making it hard for restaurants to manage overall costs and maintain profitability. Operators have been looking at every option to keep costs under control, including […]
The restaurant industry has undergone many changes since 2020. From the transition to QR code menus to 100 percent reliance on online ordering, the industry has effectively upgraded its practices. Propelled by these quickly changing […]
Our steakhouse has experimented with the full range of traditional (or at least traditional digital) marketing activities— especially when collecting customer feedback and trying to understand just how well our customers enjoy the dining experience […]
Following the peak of the COVID-19 pandemic, customer loyalty has never been more important for food service brands, especially those looking to boost revenue and speed up post peak-pandemic recovery. An extra 5% of customer […]
A lot has changed in the way restaurants adapted to overcome the pandemic. It may be that your business has gone through staff turnovers and that you or your team had to embark on a […]
Restaurant chains rely on physical security systems to keep customers and employees safe and operations secure. Historically, this includes video surveillance with on-premises storage and monitoring. While this may be adequate to manage security at […]
Social media plays a crucial role in today’s business so whether your restaurant currently has an active social media page or not, your business is under discussion online. In fact, according to a study conducted […]
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