Following the post-COVID wave of digitalization, the hospitality industry is facing a second major turning point. Shifting customer behavior and the rapid rise of new technologies are playing mainly into the hands of large chains, […]
By Justin Vuono, Founder, Sandy Neck Media A restaurant changes the price of an entrée on Tuesday. The point-of-sale system is updated before dinner service. The printed menu is correct. But the restaurant’s website still […]
A supplier announces a recall of a specific lot of tomatoes, and the team at a multi-location restaurant group springs into action. The first order of business is figuring out which of the locations received […]
Kirk Grogan, COO and Co-Founder of TipHaus, brings more than two decades of experience in restaurants, fine dining and luxury resorts to the challenge of modernizing tip management. Having experienced the frustrations of manual calculations […]
Restaurant websites, online ordering systems and digital loyalty programs feature prominently in how consumers decide where to spend a tighter dining budget, according to new research from Popmenu. The findings also point to the use […]
A steakhouse has little room for error. Guests pay premium prices, expect a precise temperature on the plate, and often arrive for a milestone: an anniversary, a client dinner, a retirement party. For operators, the […]
Bad food rarely sinks a restaurant on its own. More often, the technology falls behind. Orders arrive in one place, payments run through another, and delivery apps sit on separate tablets. Staff spend service reconciling […]
Restaurant back-office technology has become very good at telling operators what they paid. Invoice capture, inventory, and accounting platforms now turn a pile of invoices into food cost reports, and, as RTN has reported, they […]
Deliverect, the global restaurant technology platform serving more than 80,000 locations across 70+ countries, has partnered with Yext, the enterprise agentic marketing platform, to automatically synchronize live restaurant data across every digital channel where customers […]
Kutlerri.ai has announced $4 million in funding from Houston-based Narahari Investments to expand a restaurant AI business that combines automation with managed sales and operational services. Its first commercial product handles catering prospecting and inquiries, […]
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