Success Story

Big Steaks Deploys Guestologie Across All Nine Ruth’s Chris Locations Following Successful Guest Recognition Pilot

Guestologie has completed the deployment of its real-time guest recognition and action platform across all nine Ruth’s Chris Steak House locations operated by Big Steaks Management. The portfolio-wide rollout follows a pilot conducted between May […]

Restaurant Technology News

McDonald’s Commits $8.5 Billion to Restaurant Modernization as ArchIQ Moves AI Into Daily Operations

McDonald’s is preparing one of the largest restaurant modernization programs in its history, committing $8.5 billion in franchisee support through 2036 as it introduces new restaurant designs, operational tools and an AI-powered operating system called […]

Viewpoints

How Electric and Induction Gear Is Changing Mobile and Compact Kitchens

For food trucks, ghost kitchens and restaurants with compact kitchens, space and heat are daily battles. Rising fuel costs, strict fire codes and high line temperatures during a lunch rush put constant strain on small-footprint […]

Viewpoints

How Modern Quick Service Restaurant (QSR) Chains Master Customer Loyalty and Retention

In today’s highly competitive Quick Service Restaurant (QSR) landscape, acquiring new customers is a very expensive endeavor. To achieve sustainable profitability, modern restaurant chains must shift their focus toward long-term customer retention. A successful loyalty […]