In the Spotlight

How Restaurants Are Regaining Control in an Unpredictable Market

Restaurant operators have more data than ever. That’s not the issue. If anything, the problem is that the industry has spent years chasing visibility without solving for what actually matters: the ability to act on […]

In the Spotlight

How the Pizza Industry Became the Epicenter of Restaurant Technology Innovation

On a typical Friday night, a modern pizza restaurant may rely on more software than staff to keep orders flowing. Artificial intelligence answers phones. Algorithms anticipate repeat orders. Automated ingredient systems assemble pizzas in seconds. […]

Restaurant Technology News

Wonder’s Multi-Restaurant Model Takes Flight in Grubhub Drone Delivery Pilot

Grubhub is expanding its exploration of new delivery technologies with a three-month pilot program that will use autonomous drones to deliver food from a Wonder location in Green Brook, New Jersey. The initiative, scheduled to […]

Restaurant Technology News

McDonald’s Doubles Down on AI, Cloud and Loyalty as Digital Sales Strategy Accelerates

McDonald’s is extending its long-running partnership with Capgemini for another five years as the fast-food giant accelerates a sweeping modernization effort that now spans cloud infrastructure, artificial intelligence, edge computing and data-driven customer engagement across […]

Solution Provider News

Nory Expands Into U.S. as Restaurants Seek AI Tools to Manage Rising Costs

As U.S. restaurant operators continue to navigate persistent labor inflation, volatile food costs, and ongoing staffing challenges, technology providers are sharpening their focus on tools that promise measurable operational gains. One of the latest companies […]

Restaurant Technology News

Burger King Tests AI Headsets to Support Restaurant Operations and Training

Burger King is testing AI-powered employee headsets in approximately 500 U.S. restaurants, part of a broader effort by parent company Restaurant Brands International (RBI) to modernize operations and improve frontline support. The system uses an […]

In the Spotlight

How Data-Led Diversification Helps Restaurants Better Meet Guest Needs

Customer behavior across the restaurant sector is changing. Adults of all ages are going out with different expectations, priorities, and purchasing habits. Some people eat out earlier in the day; others don’t. Some drink alcohol […]