Viewpoints

Why Every Restaurant Should Be Measuring These Four Delivery KPIs

A busy night of delivery orders can give the impression that everything is working just fine. Tickets come in steadily, the kitchen stays full and sales reports look strong, but later, the numbers tell a […]

Spotlight Interviews

Spotlight Interview: Mina Haque, CEO of Tony Roma’s

When Mohaimina (“Mina”) Haque graduated cum laude from the American University Washington College of Law, she could have joined her classmates in climbing the ranks at prestigious law firms. Instead, she forged her own path, […]

Restaurant Technology News

McDonald’s Turns to Connected Operations, AI and Automation to Drive Its Next Phase of Innovation

McDonald’s has spent decades refining restaurant operations, but its newly unveiled McDonald’s Next strategy signals that the company increasingly views technology as the foundation for its next phase of growth. Announced this week at the […]

Announcement

Sauce Launches AI-Powered Cashback Loyalty Engine to Help Restaurants Increase Reorders by Up to 30%

Sauce, the leading first-party ordering, delivery, and retention platform for restaurants, has launched Sauce Cashback, a next-generation loyalty feature built on Sauce’s proprietary AI retention engine. Early results from the beta program show restaurants achieving […]

Announcement

Custom Channels Partners with Thanx to Connect Restaurant Audio Messaging With Loyalty Data and Real-Time Guest Engagement

Custom Channels, a leading commercial music and in-store audio platform, today announced a strategic partnership with Thanx, the loyalty and guest engagement platform for restaurants. Together, the companies are enabling operators to use AI-powered audio […]