Guest Experience Management

Rōti Modern Mediterranean Serves Up a New Digital Customer Experience

Founded in 2007, Rōti Modern Mediterranean, the Chicago-based fast casual Mediterranean chain which operates 40 locations nationally, including Chicago, Washington D.C., New York City, Dallas and Minneapolis, is embracing next-generation technology innovation. The company, which […]

Data & Analytics

Get Smart About Restaurant POS Data Intelligence

Today, having visibility into all the key drivers of restaurant performance is not just an operational necessity but a strategic imperative. Every food and beverage services organization is sitting on a mountain of data related […]

Announcement

Punchh Launches Sentiment Analysis Solution for Restaurants

Text analytics as it pertains to listening to the voice of the customer has rapidly evolved in recent years. This has given marketing, market research and other industry practitioners a high degree of confidence in […]

AI / Robots

Sonic Drive-In To Pilot AI Voice Assistant and Personalized Dynamic Menu

The drive-thru accounts for more than 70 percent of quick service restaurant (QSR) transactions, yet, despite the surge in restaurant technology innovation, the drive-thru experience has scarcely changed for decades — that is, until now. […]

Announcement

TrustYou Launches New Restaurant Analytics Platform

Online reviews can make or break a restaurant business. TrustYou is the addressing that fact with the launch of its new restaurant tool focused on helping restaurant owners and operators succeed based on their online […]

Announcement

Toast Adds Seven Restaurant Technology Integration Partners

Like all other solution providers operating in this competitive restaurant POS arena, Boston-based Toast aims to help restaurants of all sizes solve some of the industry’s most pressing challenges. First and foremost, these challenges include […]

Announcement

Omnivore Announces the Launch of Its Menu Management System in Partnership With The Coca-Cola Company

Omnivore, a universal point-of-sale (POS) connectivity platform enabling hundreds of third-party technologies to integrate seamlessly with the diverse POS landscape, announced today the launch of its Menu Management System (MMS). Developed with The Coca-Cola Company, […]

POS

Upgrading Your Restaurant Technologies? First, Understand Your Needs

Restaurant management and POS  systems have undergone dramatic change in recent years — more dramatic, perhaps, than any the restaurant industry has seen since the decades-old shift from cash registers to POS terminals. These changes […]

Announcement

Snap Kitchen Improves Operational Efficiencies With CrunchTime Platform

CrunchTime! Information Systems, the restaurant industry’s leading back-of-house operations platform provider, today announced Snap Kitchen, a fast-growing provider of healthy meal kits, has achieved new levels of labor, production, and inventory efficiencies at its kitchen commissaries […]