Many restaurateurs have taken a bearish stance on dining revenues as we emerge from the pandemic, arguing that eating habits have irrevocably changed as a result of so much time spent in lockdown and learning […]
Cybersecurity concerns are becoming more prevalent across industries. For restaurants, adopting new technology for better managing work processes and the customer experience can bring invaluable benefits—but it also brings added risks. Cybercrime is on the […]
COVID-19 has caused widespread shutdowns of indoor dining, long stretches of capacity regulations, and less than ideal eating environments. It has also cost customers, employees, and owners much of the enjoyment derived from working at […]
As restaurants and retailers work to recover from the economic impact of the pandemic, they will be looking for efficiencies and cost-effective ways within their IT infrastructure to support new business initiatives such as BOPIS […]
No single issue has impacted the QSR industry as quickly and as universally as the pandemic. Fortunately, even in the midst of all this disruption, there are some clear business opportunities for savvy QSRs to […]
The following are five restaurant technology-focused predictions, including ones that examine how the industry will continue to rebuild and reimagine itself to technology’s impact on the customer experience. Predictive analytics, AI and ML streamline and […]
The COVID-19 pandemic has made it clear that hygiene and safety especially in the restaurant industry are of paramount importance. While resuming their services, restaurants have to ensure customer and staff safety. The adoption of […]
For years there has been talk of “making restaurants smarter” by rolling out large scale IoT implementations. However, for the most part, that is all it’s been ― talk. Now more than ever, we need […]
Restaurant chains have had a roller coaster of a year in 2020 with start-stop recovery and uncertainty about the future going into 2021. While the short-term growth prospects are uncertain, there is no denying the […]
This is going to be a difficult winter. With no end to the COVID-19 crisis in sight and hopes for a substantial relief package dwindling, restaurant owners are looking for solutions that will allow them […]
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