A restaurant can post a strong sales week and still be moving toward a cash shortage. The reason is timing: sales, payroll, food purchases, delivery-platform receipts, card settlements and supplier payments do not all reach […]
Lettuce. Jalapenos. Eggs. Blueberries. Summer 2026 was the summer of food recalls, with multiple incidents impacting restaurants and other food businesses nationwide. While recalls don’t typically originate at the restaurant level, recent incidents involved restaurants—including […]
I’ve been in restaurants since 1989. In that time I’ve learned that the businesses that struggle aren’t usually the ones with bad food or slow service. They’re the ones where nobody is watching the small […]
Third-party delivery marketplaces have long helped restaurants expand their digital footprint. They’ve brought in new customers for restaurants, made ordering easier and built out delivery infrastructure so operators don’t have to build it all themselves. […]
Watch a four top get seated on a Friday at full covers. Someone scans the code on the table tent, waits, turns the phone sideways, pinches to zoom, drags the page around with one finger […]
Handwritten food labels aren’t failing because they’ve stopped working. They’re failing because commercial kitchens have changed. Walk into almost any hospitality business today and it’s obvious how much the industry has evolved. Customers book tables […]
In the current rush to automate restaurant operations, it takes some discipline to admit when a promising technology is not earning its place in the operation. Starbucks appears to have reached that point with Automated […]
The proposed class action against Uber Eats may look like a dispute over a $1.49 fee. It is really about whether a technology platform can sell a premium delivery option without giving every part of […]
The cyclospora outbreak linked to shredded iceberg lettuce served at some Taco Bell restaurants is producing consequences well beyond the locations identified by federal health officials. Placer.ai estimated that visits to Taco Bell locations fell […]
The restaurant technology industry arrived at McCormick Place last month with a message that was hard to miss: the next phase of restaurant innovation is becoming more operational, more automated and more closely tied to […]
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