In the Spotlight

Quality and safety audits are an essential part of the restaurant industry. Every restaurant brand must conduct audits regularly and take them seriously. Done correctly, audits can help operators identify and fix any quality and […]

The restaurant industry has boomed over the last few years as creativity, culture and new experiences are desired by the masses. However, despite a market size that exceeds $25 billion, and 2.3% growth in 2023, […]

In this digital-driven age, streamlining ordering processes across a variety of channels must be a priority for restaurants and hotels who are looking for ways to keep up with ever-changing customer expectations. Streamlining these processes […]

We’re not getting ahead of ourselves when we say this is the start of a post-pandemic renaissance for the hospitality industry. More businesses are now seeing the benefits of investing in technology, reinventing themselves with […]

Starbucks uses AI and IOT to remotely monitor and fine-tune its espresso machines for a consistent coffee experience. Chick-Fil-A is using AI to enhance food safety. Chipotle is piloting radio-frequency identification (RFID) label systems to […]

It is no secret that the last few years have been a tough time for many restaurateurs as COVID-19 forced many owners to shut down their establishments while losing an incredible amount of business. Now […]

We’ve all read the news about pizza-making robots and self-service ordering kiosks. Many forecasting trends in the food and beverage service industry seem to revolve around automation and how technology can, essentially, remove employees from […]

Technology that sees with unblinking accuracy and speed is already proving to be an enormous asset in the fast and frenetic world of Quick Service Restaurants (QSRs). With vision-driven artificial intelligence, QSRs can gain real-time […]

We are seeing labor shortages and commodity price increases as catalysts for restaurants to accelerate the adoption of an advanced array of new technology solutions spanning physical security and business intelligence. With that in mind, […]

It’s been another disruptive year for the restaurant industry. While the pandemic is thankfully over, its ramifications – product shortages, supply chain interruptions, and stiff competition for workers – continue. In 2022, we’ve also experienced […]