Viewpoints

Table-Side Ordering and Paying Benefits Both Restaurants and Guests

By Debbie Carson Table-side order placement via tablets removes some of the most common barriers to guest satisfaction and restaurant loyalty. So, too, does table-side payment processing. In both cases, these common barriers are the […]

Inventory Tracking

Using Technology to Keep a Close Eye on Restaurant Food Inventory

By Debbie Carson, Associate Editor Restaurant operators need to minimize food waste, spoilage, theft, and over-production. They need to understand how adjustments to menus and recipes flow down to ingredients. They need to track the […]

Data & Analytics

Why Restaurants Need to Focus on Transaction Data Security and Mobile Payment Processing

By Debbie Carson, Associate Editor For many restaurant operators, EMV compliance for processing chip card (chip-and-signature and chip-and-PIN) transactions, and the imminent liability shift, has been the main impetus to upgrade their technology capabilities. Unless […]

CRM

Remember: Not All POS Capabilities Relate to “Point of Sale”

By Jeff Zabin, Managing Editor There are a number of key platform capabilities that restaurant operators should keep in mind when researching next-generation restaurant management and POS solutions. Some of these include “must-have capabilities” necessitated […]

Data & Analytics

The First Question to Ask POS Solution Providers

By Jeff Zabin, Managing Editor With restaurant management and POS systems accounting for the largest portion of the budget for restaurant IT investments, there is no shortage of related solution providers vying for the attention […]

Payment Processing

Why POS Mobility Benefits Restaurants and Guests Alike

Jeff Zabin, Managing Editor According to Starfleet Research, almost two-thirds (63%) of restaurants currently host their POS systems in the cloud, with an additional 31% planning to do so. The benefits of cloud deployment include […]