By Debbie Carson, Associate Editor Mobile enablement— e.g., utilizing tablets for order and payment processing — is not just about meeting guest expectations. It is also about financial performance. In some restaurant categories, POS mobility […]
By Debbie Carson Table-side order placement via tablets removes some of the most common barriers to guest satisfaction and restaurant loyalty. So, too, does table-side payment processing. In both cases, these common barriers are the […]
By Jeff Zabin, Managing Editor The latest industry research paints a lackluster picture of restaurant sales growth and revenue performance. According to the National Restaurant Association, restaurant sales in the United States are expected to […]
By Debbie Carson, Associate Editor Restaurant operators need to minimize food waste, spoilage, theft, and over-production. They need to understand how adjustments to menus and recipes flow down to ingredients. They need to track the […]
By Debbie Carson, Associate Editor For many restaurant operators, EMV compliance for processing chip card (chip-and-signature and chip-and-PIN) transactions, and the imminent liability shift, has been the main impetus to upgrade their technology capabilities. Unless […]
By Jeff Zabin, Managing Editor In selecting a new restaurant POS system, the buying considerations are sure to depend to a large extent on a restaurant’s specific category and size as well as its differing […]
By Jeff Zabin, Managing Editor There are a number of key platform capabilities that restaurant operators should keep in mind when researching next-generation restaurant management and POS solutions. Some of these include “must-have capabilities” necessitated […]
By Jeff Zabin, Managing Editor With restaurant management and POS systems accounting for the largest portion of the budget for restaurant IT investments, there is no shortage of related solution providers vying for the attention […]
Jeff Zabin, Managing Editor According to Starfleet Research, almost two-thirds (63%) of restaurants currently host their POS systems in the cloud, with an additional 31% planning to do so. The benefits of cloud deployment include […]
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