Success Story

Noodles & Company Uses Guest Insights Technology From Medallia to Optimize Its Ordering, Delivery and Pickup Operations

With over 450 restaurant locations, Noodles & Company was faced with temporarily closing in-restaurant dining services and shifting to a delivery, curbside, and quick pickup model to continue serving guests. In order to make that […]

Restaurant Technology News

KFC Experiments with 3D Bioprinting and Other Food Science Technologies to Add More Plant-Based Options to Its Menu

Increasingly, fast food chains are recognizing the need to develop more environmentally friendly methods of food production. For its part, KFC, the American-based global fast food restaurant chain with the word “chicken” in its name […]

Success Story

Panda Express Launches Digital Gifting Program Powered by Blackhawk Network

The nation’s largest Asian dining concept, Panda Express, has launched a digital gifting program powered by global branded payments provider Blackhawk Network. Using Blackhawk’s end-to-end suite of services, the partnership allows Panda Express to provide […]

Market Research

Research: More than 1 in 5 Diners Want Restaurants to Employ Virtual Waitlists and Contact Tracing Technology

Guest experience platform provider SevenRooms conducted a research study in partnership with YouGov PLC, an international research data and analytics group, involving 1,237 individuals in the United States between July 31 and August 3, 2020. […]

Announcement

OhWaiter Launches Text Messaging-Based Ordering and Payment Solution to Help Restaurants Deliver Exceptional Service While Physically Distancing

Hospitality technology solution provider OhWaiter has launched its new text messaging platform, offering contactless and efficient communication between guests and restaurants (as well as other service-based businesses). Currently deployed in dozens of restaurants on the West Coast, the service […]