Restaurant Technology News

Humanoid Service Robots, AI and Theatrics on Display at Beijing’s Latest Restaurant Dining Innovation

Beijing’s E-Town technology hub has unveiled a dining experience that blends theatrical spectacle with operational automation: a fully robot-themed restaurant where humanoid robots bartend, slice cakes with unerring precision, prepare pancakes and coffee, and even […]

In the Spotlight

How Some Restaurants Are Rethinking Loyalty by Ditching the App

Loyalty programs are evolving again. After a decade dominated by branded mobile apps that rewarded guests for scanning receipts and placing mobile orders, a new wave of innovation is focusing on simplicity, speed and seamless […]

Restaurant Technology News

Denny’s Leverages First-Party Data for Smarter Restaurant Guest Engagement

Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer engagement and improve operational efficiency, with a new digital loyalty program […]

Restaurant Technology News

Potbelly Bets on Smart Technology to Fuel Sales Growth and Franchise Momentum

Fast-casual sandwich chain Potbelly is turning its investments in technology and store design into measurable growth, prompting the company to raise its same-store sales outlook for the year. The brand, known for its toasted subs […]

Restaurant Technology News

Chipotle Rolls Out High-Efficiency Equipment and Automation Technologies to Optimize Kitchen Operations

Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, consistency and capacity—especially as it pilots catering services and […]

Success Story

Uncle Sharkii Taps Square to Power Digital-First QSR Franchise Expansion

Uncle Sharkii Poke Bar, a leading fast-casual poke and boba franchise rooted in Hawaiian tradition, has partnered with Square to power operations and accelerate franchise expansion across the U.S. Offering customizable poke bowls, boba milk teas, and […]

Spotlight Interviews

Spotlight Interview: Peter Gaudreau, CEO of Tacodeli

Peter Gaudreau is a seasoned restaurant industry executive with more than 30 years of experience leading mid-sized brands through periods of growth and transition. As CEO of Tacodeli, a Texas-based taquería known for its chef-driven menu […]