Guest Experience Management

Research: How Restaurant Technology Can Increase Productivity and Stimulate Growth

With everything becoming more digital focused thanks to technological developments, organisations are taking advantage of software solutions and other systems which streamline operations. Many operators within the restaurant sector however, are still trying to do […]

Digital Signage

Starbucks Brews Up New Technology Innovations With Help From Microsoft

Technology innovation is nothing new at Starbucks. The ubiquitous coffee house has a long history of tackling big ideas and forward-thinking solutions across both the digital and non-digital landscape. It has been said that the […]

Announcement

OpenTable Enhances Its Guest Management Capabilities With Acquisition of Venga

Booking Holdings, the parent company of OpenTable, announced that it has entered into an agreement to acquire Venga, a guest management platform for restaurants and other businesses. Venga’s cloud technology enables its restaurant customers to […]

AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]

Guest Experience Management

Noosh: A Small Restaurant With Big Technology

By Debbie Carson, Associate Editor Noosh, a San Francisco restaurant that just recently opened its doors for business, has already generated a lot of buzz, as much for its Mediterranean-style food and attractive décor as […]

Guest Experience Management

California Pizza Kitchen Upgrades Its Technology-Enabled Loyalty Program

In 1985, California Pizza Kitchen (CPK) opened its first restaurant in Beverly Hills and introduced diners to California-style pizza. Today CPK is a global brand serving California cuisine in more than 250 restaurants in 13 […]

Lightspeed POS
Announcement

Lightspeed POS Launches Guest Loyalty Solution

Lightspeed POS, the Montreal, Canada-based retail and restaurant POS solution provider that is reportedly gearing up for an initial public offering (IPO) in the spring, today announced the launch of a new guest relationship management capability, […]