Guest Experience Management

Panera Deploys Geofence-Enabled Technology to Improve the Curbside Pickup Experience

Bakery-café fast casual restaurant chain Panera Bread, which operates 2,174 bakery-cafes in 48 states and in Ontario, Canada, has deployed next-generation technologies to improve the curbside meal pickup experience. In particular, the company has launched Panera […]

Announcement

QDOBA Partners with Paytronix to Consolidate Its Guest Loyalty, Online Ordering, and Data Analytics Capabilities

Restaurant technology solution provider Paytronix Systems, Inc., which offers the most advanced digital guest experience platform, today announced that QDOBA Mexican Eats®, a leading fast-casual Mexican chain with more than 730 restaurants located across the […]

Guest Experience Management

How Sound Panels Can Reduce Restaurant Noise Levels, Protect Employees’ Hearing, and Improve the Guest Experience

Restaurant noise levels during peak business hours can consistently reach well over 100 decibels, significantly higher than the 85 decibel ceiling the Occupational Safety and Health Administration (OSHA) says is a safe limit. The National […]

Guest Experience Management

Coupa Cafe Delivers with Mobile App Ordering Powered by NCR Aloha

Palo Alto eatery Coupa Cafe knows innovation is better over a cup of coffee. Through a new set of capabilities enabled by technology leader NCR Corporation, that coffee is just a few taps from customers’ […]

AI / Robots

New AI Solution Enables Restaurants to Instantly Deliver Personalized Menus Based On Guests’ Dietary Restrictions

Today, over 100 million Americans are following special diets with multiple restrictions. To help restaurants address this reality, New York City-based solution provider THE.FIT has launched a menu personalization engine that allows them to create […]

Guest Experience Management

Rōti Modern Mediterranean Serves Up a New Digital Customer Experience

Founded in 2007, Rōti Modern Mediterranean, the Chicago-based fast casual Mediterranean chain which operates 40 locations nationally, including Chicago, Washington D.C., New York City, Dallas and Minneapolis, is embracing next-generation technology innovation. The company, which […]

Guest Experience Management

Research: How Restaurant Technology Can Increase Productivity and Stimulate Growth

With everything becoming more digital focused thanks to technological developments, organisations are taking advantage of software solutions and other systems which streamline operations. Many operators within the restaurant sector however, are still trying to do […]