Guest Experience Management

Coupa Cafe Delivers with Mobile App Ordering Powered by NCR Aloha

Palo Alto eatery Coupa Cafe knows innovation is better over a cup of coffee. Through a new set of capabilities enabled by technology leader NCR Corporation, that coffee is just a few taps from customers’ […]

AI / Robots

New AI Solution Enables Restaurants to Instantly Deliver Personalized Menus Based On Guests’ Dietary Restrictions

Today, over 100 million Americans are following special diets with multiple restrictions. To help restaurants address this reality, New York City-based solution provider THE.FIT has launched a menu personalization engine that allows them to create […]

Guest Experience Management

Rōti Modern Mediterranean Serves Up a New Digital Customer Experience

Founded in 2007, Rōti Modern Mediterranean, the Chicago-based fast casual Mediterranean chain which operates 40 locations nationally, including Chicago, Washington D.C., New York City, Dallas and Minneapolis, is embracing next-generation technology innovation. The company, which […]

Guest Experience Management

Research: How Restaurant Technology Can Increase Productivity and Stimulate Growth

With everything becoming more digital focused thanks to technological developments, organisations are taking advantage of software solutions and other systems which streamline operations. Many operators within the restaurant sector however, are still trying to do […]

Digital Signage

Starbucks Brews Up New Technology Innovations With Help From Microsoft

Technology innovation is nothing new at Starbucks. The ubiquitous coffee house has a long history of tackling big ideas and forward-thinking solutions across both the digital and non-digital landscape. It has been said that the […]

Announcement

OpenTable Enhances Its Guest Management Capabilities With Acquisition of Venga

Booking Holdings, the parent company of OpenTable, announced that it has entered into an agreement to acquire Venga, a guest management platform for restaurants and other businesses. Venga’s cloud technology enables its restaurant customers to […]

AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]