In the Spotlight

Online Food Delivery Fraud is Increasing. Can Tech Address the Problem?

The general consensus in the food and beverage industry tends to be a little mixed regarding delivery services like Doordash, Grubhub and Uber Eats. For some restaurants, partnering with one or several delivery services is […]

In the Spotlight

Why Your POS System Isn’t the Hub of Your Restaurant Technology Stack (And Why Your Accounting System Should Be)

What is a restaurant technology stack? Otherwise known as the restaurant technology ecosystem, the technology stack is all the core software that helps run your restaurant business. Many restauranteurs think of the point-of-sale (POS) system […]

Digital Signage

Starbucks Brews Up New Technology Innovations With Help From Microsoft

Technology innovation is nothing new at Starbucks. The ubiquitous coffee house has a long history of tackling big ideas and forward-thinking solutions across both the digital and non-digital landscape. It has been said that the […]

In the Spotlight

How Technology Helps Give Your Restaurant Employees What They Want

How do you keep your employees engaged and ready to work? What keeps them happy enough to stick around?  These are questions every restaurant brand should ask themselves. At a time when turnover and labor […]

Data & Analytics

Why Restaurants Need to Focus on POS Data Reporting and Analysis

Restaurant operators are collecting, integrating and analyzing data from multiple sources, including POS transactions, loyalty programs and guest-facing apps. The goal is to better understand their guests at both an individual and aggregate level, to […]

AI / Robots

Good Times Burgers Deploys the World’s First AI-Enabled Order Taker

By Alisha Goldberg, Assistant Editor “May I take your order?” asks the AI platform. A quick service drive thru restaurant in Denver, Colorado, Good Times Burgers & Frozen Custard, is proving that a small restaurant […]