In a bustling buffet restaurant in Seoul, a sleek, waist-high robot glides silently between tables, stopping to place trays of food with mechanical precision. Diners glance up with amusement, and in some cases, unease. One […]
Cryptocurrency, once viewed as a speculative asset with limited real-world utility, is steadily gaining traction as a legitimate payment option in the restaurant industry. While still in the early stages of adoption, a growing number […]
For an industry publication like Restaurant Technology News, the plant-based trend is especially intriguing because it sits at the intersection of food innovation and technology integration. Rolling out meat alternatives at scale isn’t just a […]
Across the restaurant landscape, a quiet revolution is underway. It’s not about new flavors or faster delivery; it’s about algorithms. Specifically, generative AI, a branch of artificial intelligence that’s no longer just the domain of […]
Restaurants are increasingly deploying virtual assistants and AI bots to handle routine inquiries like menu details, loyalty queries, and order tracking, freeing up human staff for more complex service tasks. Enterprise platforms like Salesforce Agentforce […]
Running a restaurant, café, or any kind of food service operation comes with countless responsibilities. At the top of that list is a duty to keep customers safe from foodborne illnesses. For anyone in the […]
As Earth Day 2025 arrives, the restaurant industry is showcasing a growing commitment to environmental responsibility. From smart energy systems to AI-driven food waste reduction, restaurants are increasingly leveraging technology to reduce their environmental impact. […]
McDonald’s is undertaking one of its most significant structural shifts in recent memory, with a clear mandate: move faster and decentralize hospitality systems decision making and deployment. Under the leadership of CEO Chris Kempczinski, the […]
The restaurant industry has always been a high-pressure environment, but over the last couple of years, unprecedented challenges have arisen. While there are multiple contributing factors, the ongoing labor shortage—currently the primary challenge facing the […]
In 2025, the U.S. restaurant industry is on track to reach an estimated $1.5 trillion in sales, according to the National Restaurant Association—marking a record high and reflecting both renewed consumer demand and entrepreneurial momentum. […]
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