In the Spotlight

Why Pizza Vending Machines Are Moving From Novelty to Restaurant Strategy

Pizza vending machines, once dismissed as a novelty, are increasingly finding a place in mainstream restaurant strategies. For operators facing labor shortages, rising costs, and the challenge of serving guests around the clock, the technology […]

In the Spotlight

Starbucks Deploys AI and AR to Speed Inventory Counts from Hours to Minutes

Starbucks is accelerating its push into AI-powered back-of-house technology with the rollout of a new automated inventory counting system. The tool, already live in thousands of company-operated locations, will be deployed across all Starbucks-operated stores […]

In the Spotlight

How Restaurants Can Cut Costs and Delight Guests with NFC and QR Code Technology

Rising food costs, labor shortages, and tight margins have become everyday challenges for restaurant operators. Delivering a high-quality guest experience while keeping operations efficient is no small task. At the same time, customer expectations are […]

In the Spotlight

How Some Restaurants Are Rethinking Loyalty by Ditching the App

Loyalty programs are evolving again. After a decade dominated by branded mobile apps that rewarded guests for scanning receipts and placing mobile orders, a new wave of innovation is focusing on simplicity, speed and seamless […]

In the Spotlight

Restaurants Weigh the Benefits of Humanoid Robots Versus Functional Robots

In a bustling buffet restaurant in Seoul, a sleek, waist-high robot glides silently between tables, stopping to place trays of food with mechanical precision. Diners glance up with amusement, and in some cases, unease. One […]