The push to enhance on-premise dining experiences is reshaping restaurant design across categories, from fast casual to quick service. As consumers seek more than just value pricing, ambiance and experience have become defining aspects of […]
Steve Ells made his name by co-founding Chipotle Mexican Grill in 1993, building it into a global leader in fast-casual dining known for serving high-quality, customizable food with transparency and integrity. He served as CEO […]
Panera Bread has become the first national restaurant chain to deploy DoorDash’s new SmartScale technology across its U.S. system—a move that underscores both companies’ focus on leveraging automation to improve delivery accuracy and operational efficiency […]
Two seafood chains are taking the plunge into artificial intelligence. Red Lobster and Captain D’s each announced this week that they plan to use AI to take orders, Red Lobster over the phone and Captain […]
Octane Coffee is betting big on automation to reshape the future of coffee. Founder and CEO Adrian Deasy says the inspiration came from watching Starbucks and Dunkin’ dominate the Midwest with long drive-thru lines. “We […]
Starbucks is accelerating its push into AI-powered back-of-house technology with the rollout of a new automated inventory counting system. The tool, already live in thousands of company-operated locations, will be deployed across all Starbucks-operated stores […]
McDonald’s is leaning hard into digital transformation. In a recent letter, Executive Vice President and Global Chief Information Officer Brian Rice sketched out how the company’s Digitizing the Arches strategy is reshaping operations from the […]
Jack in the Box Inc. is turning to an integrated playbook of technology upgrades, value promotions, and operational discipline to reverse a steep same-store sales drop and reposition itself for long-term growth. Founded in 1951 […]
McDonald’s is undertaking a multi-year transformation aimed at improving the customer experience, strengthening loyalty engagement, and modernizing how its restaurants operate. Speaking on the company’s second-quarter earnings call, CEO Chris Kempczinski outlined how technology is […]
Beijing’s E-Town technology hub has unveiled a dining experience that blends theatrical spectacle with operational automation: a fully robot-themed restaurant where humanoid robots bartend, slice cakes with unerring precision, prepare pancakes and coffee, and even […]
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